Uisce Éireann crews are working to repair a major burst that occurred overnight in Tramore and restore water to customers affected. Customers in Tramore, Butlerstown and surrounding areas may experience reduced pressure or outages while repairs are underway.
Maura Phelan, Water Operations Manager for Waterford, has assured customers that every effort is being made to restore a full water supply as quickly and safely as possible. “This is a challenging repair due to the size and location of the burst. We are also reconfiguring the network where possible to reduce the number of customers affected. We understand how disruptive unplanned outages can be, and we thank customers for their patience and support while repairs are underway. We estimate repairs will be completed later this evening.”
Following repair works, it typically takes three to four hours for normal supply to return to all customers as the network refills, particularly for those on higher ground or at the end of the network.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
For further updates, please see the water supply and services section of our website and use reference number WAT00105046
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.