Another lawsuit has been filed against The Greenbrier Clinic after its public acknowledgement of unreliable mammograms over more than two years.
The Greenbrier Clinic is a healthcare facility at the historic Greenbrier Hotel, which is owned by U.S. Senator Jim Justice and his family. Its branding says “The Greenbrier Clinic provides unparalleled diagnostic services and personalized care to help patients stay ahead of their healthcare.”
The latest lawsuit maintains the lead plaintiff had a very different experience: “In fact, the mammograms were the worst kind of health care because they gave her and others the impression that they were accurate when in fact they were not dependably accurate.”
On March 23, The Greenbrier Clinic formally notified patients about significant doubt over the quality of breast imaging services performed there over a period of more than two years, late 2023 to early 2026.
On April 7, a lawsuit was filed in U.S. District Court for the Southern District of West Virginia. It’s been assigned to U.S. District Judge Frank Volk.
Then on April 8, another lawsuit was filed locally in Greenbrier Circuit Court.
This one was filed on behalf of a patient at the clinic described only as “E.H.,” a resident of Greenbrier County, as well as others in similar circumstances.
About May 2024, according to the lawsuit, the patient E.H. went to the Greenbrier Clinic for a mammogram. A major part of that choice, according to the lawsuit, was marketing and advertising for the clinic.
On March 23 of this year, the woman was among the many who received the letters indicating the mammogram results were unreliable.
The plaintiff, representing a proposed class of affected women, claims the facility failed to meet federal quality standards despite marketing itself as a premier diagnostic center.
“The Plaintiff and the putative class members took the test and needed to rely on the results for their own health, the class members did rely on the efficacy of the tests,” the lawyers wrote in the Greenbrier County filing.
“As a result, the Plaintiff and the putative class members could no longer rely on the tests which are now useless and pointless.”
The suit filed by the Giatras Law Firm seeks compensatory damages and the return of payments for these “worthless” medical services based on theories of breach of contract and unjust enrichment.
Mammograms are critical, low-dose X-ray tools used to detect breast cancer early, often up to three years before symptoms develop.
Regular screening reduces breast cancer mortality by finding tumors when they are most treatable, allowing for less aggressive treatments. Experts recommend screening every two years for women aged 40–74.
This situation developed following an investigation where federal regulators determined that the facility failed to meet essential imaging standards.
n the letter that went out to patients who had received mammograms at the clinic during the period in question, patients were told that the FDA had identified a failure to meet the clinical image quality standards established by the clinic’s accreditation body, the American College of Radiology.
“As a result, the FDA required us to stop performing mammography as of February 26, 2026,” wrote Dr. Henry Setliff, radiologist at the clinic, in the letter to patients.
The letter from the clinic clarified that past results are not definitely incorrect, and medical professionals urged patients to have their previous scans professionally re-evaluated to determine if a new exam is necessary.
Furthermore, the clinic’s administration expressed its intent to rectify the clinical failures and eventually regain accreditation from the American College of Radiology.
“You need to talk with your healthcare provider as soon as possible about the mammogram(s) you had here between October 28, 2023, and February 26, 2026, and your medical followup,” the clinic wrote to patients.