This year, the Hotels & Resorts team delivered a major environmental win by completing a multi‑year effort to reduce single‑use plastic in guest amenities in Walt Disney World hotels. As a result, plastic packaging has been phased out of bath amenities and vanity amenity kits, helping prevent millions of pieces of plastic waste.
Housekeeping Line of Business managers Tommy, Summer and Katie played a key role in bringing the initiative to life. Working closely with teams across Disney Experiences, they helped source alternative amenities, designed labels that maintained Disney show quality, and streamlined new processes for filling amenities. Through collaboration, creativity and a shared commitment to sustainability, the team turned a challenge into a meaningful, lasting change.