Internet providers in Oshawa and Hamilton are teaming up to strengthen broadband service in Durham Region.
Durham Broadband, part of the Oshawa Group of Companies, and Hamilton Community Enterprises (HCE) Telecom have entered into a strategic partnership that will give customers in Durham access to HCE Telecom’s broader product portfolio, adding technical capabilities and security.
The collaboration brings together complementary strengths, enabling expansion into new markets while offering customers a wider range of solutions supported by combined expertise, said Durham Broadband CEO Daniel Arbour.
“This agreement represents a major step forward for broadband services in Durham Region,” Arbour said. “By combining HCE’s strong customer relationships with our extensive infrastructure, we’re able to deliver new opportunities, greater reliability, and enhanced value to customers. Together, we’re building a stronger, more connected future for the region and beyond.”
Going forward, HCE Telecom will lead sales, marketing, and day‐to‐day operations for the combined offering, while Durham Broadband will continue to provide infrastructure and field support, leveraging Durham Broadband’s Dark Fibre network. Working closely together, the organizations will focus on delivering a seamless, reliable customer experience.
“The impact HCE will bring to Durham Broadband centers on delivering transformative next-generation solutions and an uncompromising commitment to excellent customer support,” said HCE EEO Jeff Cowan, CEO. “By leveraging HCE’s advanced portfolio high-speed internet, resilient networking, and smart, scalable platforms Durham Broadband will be empowered to expand its customer reach, drive digital modernization, and help local communities compete and thrive. Customers will benefit from innovative services previously unavailable, all while continuing to receive the trusted, local support they expect”
Durham Broadband has been developing the fibre network in Durham Region since 2002 and is now a full-service internet service provider. HCE Telecom has been providing business internet, private networking, and cybersecurity solutions in Hamilton and the GTA since 2015.