October 10, 2025
Blog
Smart meters are no longer passive electricity counters. They have become intelligent edge computing devices embedded deep within modern energy infrastructure. Operating at the grid edge, they capture, store, and process detailed usage data in near real time, feeding it upstream to cloud systems for billing, analytics, and regulatory reporting. In some cases, they also perform preliminary analytics locally, enabling demand response, dynamic pricing, and fault detection without relying on centralized systems.
This transformation into active edge nodes brings new technical challenges. Smart meters must operate autonomously for 15 to 20 years, often in harsh outdoor conditions, on limited compute resources, and without frequent human intervention. At the same time, their stored data must remain accurate, complete, and secure for decades. A corrupted data set at the edge can ripple through the utility’s operations, distorting forecasts, triggering regulatory breaches, and undermining ESG reporting.
Much of the industry’s attention has traditionally focused on hardware reliability. However, the root cause of many smart meter failures lies in the way embedded software interacts with flash memory.
Smart meters typically use NAND or NOR flash to store metering logs, firmware updates, event records, and diagnostics. While these technologies offer the non-volatile storage required for field devices, they have a finite number of write/erase cycles. Every new data entry wears the flash down.
Another complication is garbage collection. Each time new data is written, it creates obsolete or redundant information that must later be cleared. This background process can significantly accelerate wear, particularly when using standard file systems not optimized for flash memory. Over time, this leads to gradual data degradation and, eventually, total storage failure long before the device’s designed end-of-life.
Power loss adds a further layer of risk. In the real world, grid fluctuations and outages are inevitable. If a meter loses power during a write operation, data can become corrupted. In the worst case, the device may fail to boot. Without built-in resilience at the software level, these corruptions may go undetected until they cause compliance failures or revenue loss.
The implications of these failures go far beyond the meter itself. Utilities depend on continuous, accurate data for billing, forecasting, and grid management. Inaccurate or missing records disrupt customer relationships, strain support teams with dispute resolution, and can trigger regulatory scrutiny.
From an ESG perspective, unreliable data also puts carbon accounting, renewable integration, and energy efficiency reporting at risk. For utilities that have made public commitments to sustainability, these inaccuracies can damage investor confidence and slow progress toward decarbonisation targets. For OEMs, underperforming meters often lead to strained customer relationships, higher warranty costs, and lost tenders when competitors can prove longer device lifespans.
The solution starts with rethinking smart meter design from the inside out. Instead of treating software as a bolt-on, manufacturers need to make it a core part of the device’s resilience strategy.
Advanced, flash-aware, transactional copy-on-write file systems are central to this approach. These systems are designed specifically to manage flash memory wear, ensure data consistency, and recover rapidly from power interruptions. Unlike traditional journaling file systems that require time-consuming replays on restart, these advanced solutions can restore operations in as little as 20 milliseconds, even after 20,000 simulated power losses.
The technology works through mechanisms such as dynamic transaction points and copy-on-write updates. These ensure that both metadata and user data can always be restored to a known good state, eliminating the need for manual intervention or prolonged downtime.
Many smart meters run on proprietary or real-time operating systems, often with very limited processing and memory resources. That’s why resilience features must come in a small footprint, i.e., as little as 4 KB RAM and 11 KB ROM in some advanced systems.
Portability is equally critical. A well-designed file system should be adaptable across multiple hardware and OS platforms, allowing OEMs to update their designs or switch microcontrollers without redesigning the entire storage architecture. This flexibility not only protects development investment but also accelerates time-to-market for new products.
Embedding resilience at the software level delivers measurable returns for both OEMs and utilities. Manufacturers reduce time-to-market by avoiding the need to build and test in-house file systems, a process that can take three to five person-years. Utilities benefit from lower operational costs through fewer replacements, less downtime, and reduced customer service demands.
In practice, however, many smart meter vendors attempt to differentiate through proprietary operating systems and open-source or standard embedded software stacks. While this may reduce upfront engineering costs, it often lacks the built-in resilience needed to ensure long-term reliability. Several OEMs we’ve worked with have reported that after a few years in the field, their teams were spending months investigating failures caused by flash wear, silent data corruption, and power loss recovery issues, all of which could have been avoided with a purpose-built file system created with a resilience-by-design approach.
This short-term trade-off leads to long-term consequences, including increased total cost of ownership due to warranty claims, after-sales support, and premature meter replacements. Since the hardware itself is increasingly commoditized and often sourced from the same suppliers, it’s the software that is increasingly becoming the true differentiator, especially when it comes to ensuring a 20-year operational lifetime.
Longer-lasting meters also mean fewer devices going to landfill, directly contributing to sustainability targets and reducing the carbon footprint of replacements. This strengthens ESG performance for all parties involved, improving investor perception and meeting public expectations for greener operations.
As grids become more decentralized and data-driven, the role of smart meters will only grow. They are now data nodes in a complex, dynamic system that underpins everything from energy trading to demand response programs.
Ensuring their accuracy and longevity is therefore a strategic imperative. By adopting resilience-by-design principles today, OEMs and utilities can build smart meters that not only survive in harsh field conditions but also deliver reliable, high-quality data for decades.
In a market where longevity and trust are competitive differentiators, embedded software resilience is a business-critical capability that safeguards revenue, customer satisfaction, and sustainability performance.