KiloClaw targets shadow AI with autonomous agent governance
With the launch of KiloClaw, enterprises now have a tool to enforce governance over autonomous agents and manage…
Closed-Loop Resolution, MOS > 4.5
Huawei has announced a major upgrade to its AI Contact Center voice virtual agents, and the headline claim…
Goldman Sachs teams up with Anthropic to automate banking tasks with AI agents, CNBC reports
Feb 6 (Reuters) – Goldman Sachs is working with technology startup Anthropic to ​develop AI-powered agents aimed at…
The Rise of Peer Intelligence: Why Community Data is Replacing Traditional VoC
Most modern VoC programs still assume surveys are the best way to get a real insight into what…
UC Trends Reshaping Unified Communications in 2025
A year in review If unified communications had a highlight reel for 2025, it would feature less talk…
Blockchain Will Drive the Agent-to-Agent AI Marketplace Boom
AI agents, software systems that use AI to pursue goals and complete tasks on behalf of users, are…