AArtificial intelligence Read More ChatGPT should make customer service easy. Why is it still so hard?January 10, 2026 The weirdest thing happened to me recently. I contacted a customer service department and enjoyed it. I sent…
MMental health Read More Anxiety and diet are more connected than you think.December 15, 2025 By May 2024, Ebony Dupas knew she had a problem. She had started to feel a mild anxiety…
EEconomy Read More Black Friday shopping makes Klarna and Affirm extra dangerousNovember 20, 2025 The other day, I went to buy my first big Christmas gift of the year, and there it…
MMobile Read More Brick, Month Offline, and the many ways to quit your smartphone addictionNovember 6, 2025 For the past few months, a shadowy company called Dumb and Co. has been convincing people in Washington,…