{"id":232375,"date":"2026-01-11T09:39:07","date_gmt":"2026-01-11T09:39:07","guid":{"rendered":"https:\/\/www.newsbeep.com\/il\/232375\/"},"modified":"2026-01-11T09:39:07","modified_gmt":"2026-01-11T09:39:07","slug":"what-having-a-fake-disease-taught-me-about-health-care","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/il\/232375\/","title":{"rendered":"What Having a Fake Disease Taught Me About Health Care"},"content":{"rendered":"<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">Updated at 9:30 a.m. ET on January 9, 2026<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">Every few weeks I turn up in a hospital gown at a medical exam room in Massachusetts and describe a set of symptoms that I don\u2019t really have. Students listen to my complaints of stomach pain, a bad cough, severe fatigue, rectal bleeding, shortness of breath, a bum knee, HIV infection, even stab wounds; on one occasion I simply shouted incoherently for several minutes, as if I\u2019d had a stroke. Then the students do their best to help.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">I have been given nearly 100 ultrasounds in just the past year, and referred to behavioral counseling dozens of times. I have been consoled for my woes, thanked for my forthrightness, congratulated for my efforts to improve my diet. I have received apologies when they need to lower my gown, press on my abdomen, or touch me with a cold stethoscope. Our encounters, which sometimes run as long as 40 minutes, end with the students giving me their diagnoses; detailing every test, treatment, and drug they want me to have; and then answering all of my questions without ever looking at their watch. Before leaving, they commend me for coming in and promise to check back in on me. It\u2019s a shame I have to feign an illness to get that kind of care.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">I learned about fake medical care four years ago when my son, an M.D.-Ph.D. student, mentioned that he was being graded on his skill at treating <a data-event-element=\"inline link\" href=\"https:\/\/www.thebeliever.net\/the-empathy-exams\/\" rel=\"nofollow noopener\" target=\"_blank\">\u201cstandardized patients\u201d<\/a>: people who are paid to role-play illness. I\u2019m fascinated by the practice of medicine, so I found this notion irresistible. I applied for a job in the <a data-event-element=\"inline link\" href=\"https:\/\/www.umassmed.edu\/icels\/services\/standardizedpatient\/\" rel=\"nofollow noopener\" target=\"_blank\">standardized-patient program<\/a> at the University of Massachusetts, and after two full days of training, plus a lot of reading and videos, I was ready to get started.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">The practice of faking medical encounters for the sake of education <a data-event-element=\"inline link\" href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC3396073\" rel=\"nofollow noopener\" target=\"_blank\">dates back to 1963<\/a> at the University of Southern California, but UMass developed <a data-event-element=\"inline link\" href=\"https:\/\/www.acpjournals.org\/doi\/abs\/10.7326\/0003-4819-105-5-762\" rel=\"nofollow noopener\" target=\"_blank\">one of the first formalized programs<\/a> in 1982 and has been a model since. Such programs are now, well, standard: According to a count published in a <a data-event-element=\"inline link\" href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC10431693\" rel=\"nofollow noopener\" target=\"_blank\">2023 review<\/a> of the practice, 187 of the 195 accredited medical schools in the U.S. describe the use of standardized patients on their websites.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">Each specific case that an SP might inhabit\u2014and there are hundreds\u2014comes with a minimum of two hours of additional training in person or via Zoom, along with more reading. We\u2019re buried in a blizzard of unique details to memorize about the patients we portray. By the time I\u2019m ready for my fake exam, I can rattle off what vaccinations I\u2019ve had, how long I\u2019ve worked at my job, whether I\u2019ve had my tonsils out, when my mother died, how much weight I\u2019ve gained or lost in recent months, which vitamins I take, how much coffee I drink, how chatty I tend to be, and whether I\u2019ve traveled recently (and might have parasites!).<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">There\u2019s no script for my encounters, because you never know what the students might ask, say, and do. So I improvise most of my responses, in keeping with the facts I\u2019ve been given. What do I usually eat for breakfast? What do they make at the factory where I work? What sexual acts do my partner and I engage in? My ad-libs are acceptable, according to the grades I get from staff members who occasionally observe the encounters via camera. But many of my colleagues are professional actors, and their performances are superb. We sometimes work in pairs, and more than once I\u2019ve found myself deeply moved\u2014even to the verge of tears\u2014by my partner\u2019s fake suffering.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">Of course, we SPs are not the only ones faking it in these sessions; the students are playing along, too. We score them on as many as 50 different elements, including their tone of voice (was it friendly but professional?), their body language (did they lean in to show engagement?), and their facility at palpating our spleens (did they dig in firmly in the right spot?). Most important, we are meant to check that they are learning empathy. Numerous studies have shown that more empathetic care is correlated with <a data-event-element=\"inline link\" href=\"https:\/\/www.frontiersin.org\/journals\/behavioral-neuroscience\/articles\/10.3389\/fnbeh.2014.00457\/full\" rel=\"nofollow noopener\" target=\"_blank\">better clinical outcomes<\/a>, perhaps because it makes patients more inclined to share their full medical history, and more likely to stick with whatever treatment has been recommended. In one survey, orthopedic-surgery patients reported that a doctor\u2019s empathy was <a data-event-element=\"inline link\" href=\"https:\/\/www.sciencedaily.com\/releases\/2016\/03\/160301114118.htm\" rel=\"nofollow noopener\" target=\"_blank\">more central<\/a> to their satisfaction than the time it took to get an appointment, how long they were stuck in the waiting room, or even what sort of treatment they ended up receiving.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">It may not even matter if the doctor\u2019s kindness is <a data-event-element=\"inline link\" href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC6104888\" rel=\"nofollow noopener\" target=\"_blank\">sincere, as long as it sounds that way to patients.<\/a> Dave Hatem, an internist and professor emeritus at UMass who has helped oversee the school\u2019s SP curriculum, told me that even just the act of trying to say empathetic things is valuable for students. \u201cIf you get the right words to come out of your mouth, and you do it often enough, then you get to the point where you really mean it,\u201d he said.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">Most of the medical students who examine me do seem genuine in their concern. I suspect that if it were up to them, they\u2019d practice medicine this way for the whole of their careers. But however much they might want to provide the superb treatment that I experience as a standardized patient, the health-care system won\u2019t let them.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">Elaine Thompson is a recent graduate of Emory University\u2019s medical school, where she learned to provide the same sort of long, thoughtful, whole-person interactions that I get from students. For the past three years, she has been an ear, nose, and throat resident at Johns Hopkins Medicine, one of the best medical centers in the world. Her real-life patient encounters now last for an average of 10 minutes.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">\u201cYou quickly learn as a resident that the job is to move things along,\u201d Thompson told me. \u201cI\u2019m still curious about my patients as people and want to learn about their families, but if it\u2019s not relevant to their current problem, then asking about it opens a door that will add time to the visit.\u201d So much for chatting to put them at ease, soliciting a full narrative of their symptoms, hearing all their concerns, asking about their job, uncovering anxieties, addressing financial and social challenges, and encouraging their questions. (In an emailed statement, a spokesperson for Johns Hopkins Medicine said that it is committed to delivering \u201cpatient-centered training\u201d and \u201cwhole person care.\u201d)<\/p>\n<p id=\"injected-recirculation-link-0\" class=\"ArticleRelatedContentLink_root__VYc9V\" data-view-action=\"view link - injected link - item 1\" data-event-element=\"injected link\" data-event-position=\"1\"><a href=\"https:\/\/www.theatlantic.com\/health\/archive\/2015\/07\/cadaver-dissection-empathy-medical-school\/398429\/\" rel=\"nofollow noopener\" target=\"_blank\">Read: Learning empathy from the dead<\/a><\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">The same is true for Emily Chin, who received her medical degree from UMass in 2023 and is now an ob-gyn resident at UC San Francisco. She told me that she got the message about keeping visits short early on from senior residents, who made a point of tracking the length of her encounters. \u201cI\u2019d just have time to check the cervix, do a quick ultrasound, and then make a decision about admitting or discharging the patient,\u201d she said. Another source of pressure is the knowledge that spending any extra time with a patient means that dozens of other patients will be waiting longer to be seen: \u201cYou see the patients piling up in the waiting room, and you see the schedule screen going red.\u201d (UCSF\u2019s vice dean for education, Karen Hauer, did not object to this characterization, but noted that the school advises its residents on how to establish patient rapport when time is short.)<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">Residents also learn that time is money. Hospitals and practices view a doctor\u2019s interactions with a patient in terms of \u201crelative value units.\u201d Reimbursement for seeing a patient whose high cholesterol leads to a prescription for a statin might bring $60 into the hospital or clinic. Reimbursement for extra time spent discussing the patient\u2019s fears of side effects and concerns about affording the drug\u2019s co-pay or making dietary changes brings in $0. \u201cThat doesn\u2019t exactly encourage providing the most empathetic, patient-centered care,\u201d a UMass Memorial Health resident named Hans Erickson told me.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">The residents I spoke with worried that these time pressures were only going to get worse when they finished residency and became <a data-event-element=\"inline link\" href=\"https:\/\/pubmed.ncbi.nlm.nih.gov\/28373331\/\" rel=\"nofollow noopener\" target=\"_blank\">full-fledged doctors<\/a>. In light of those constraints, does it still make sense to emphasize highly empathetic care for students? I asked that question of Melissa Fischer, the physician who directs the SP program and other simulation training at UMass. Fischer argues that the lessons we impart to students can survive the crush of residency, even if they have to be applied in abbreviated ways. \u201cThat interest in building connections to patients stays,\u201d she said. \u201cThey just have to find faster ways to build them.\u201d<\/p>\n<p id=\"injected-recirculation-link-1\" class=\"ArticleRelatedContentLink_root__VYc9V\" data-view-action=\"view link - injected link - item 2\" data-event-element=\"injected link\" data-event-position=\"2\"><a href=\"https:\/\/www.theatlantic.com\/health\/archive\/2015\/03\/how-to-teach-doctors-empathy\/387784\/\" rel=\"nofollow noopener\" target=\"_blank\">Read: How to teach doctors empathy<\/a><\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">Lisa Howley, an educational psychologist who serves as the senior director for transforming medical education at the Association of American Medical Colleges, told me that training up a generation of more empathetic medical students will make the health-care system better. \u201cWe think of young medical learners as agents of potential change,\u201d she told me. \u201cThey\u2019ll see the gaps and weaknesses, and they\u2019ll look for ways to make improvements.\u201d Besides, what would be the benefit of forcing medical students to learn about patient encounters in the hectic, abbreviated format they\u2019ll confront as residents? \u201cIt doesn\u2019t make sense to apply those pressures early in their education,\u201d she said. After all, we don\u2019t teach student pilots how to fly a plane while trying to make up for time lost to flight delays or dealing with unruly passengers.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">All of the residents I spoke with said they look for ways to connect with patients despite the harsh realities of the system. \u201cThe desire to get to know the patient as a whole person doesn\u2019t go away; it\u2019s just a matter of finding ways to bring it to the surface as a stressed resident,\u201d Erickson said. Chin put it this way: \u201cIt\u2019s not that it\u2019s challenging to keep up empathy, it\u2019s that it\u2019s hard to be empathetic all the time.\u201d<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">At the end of my fake encounters, I try to be encouraging. I tell the students how I, as a patient, felt treated by them, and then I challenge them to give ideas for how they might improve. Sometimes, when one of them has done a bang-up job of making me feel heard, I tell them that I hope they\u2019ll be able to sustain that level of engagement when they\u2019re a practicing doctor\u2014and I always get the sense that the students hope so too.<\/p>\n<p class=\"ArticleParagraph_root__4mszW\" data-flatplan-paragraph=\"true\">This article originally described \u201crelative value units\u201d as \u201crevenue value units.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Updated at 9:30 a.m. ET on January 9, 2026 Every few weeks I turn up in a hospital&hellip;\n","protected":false},"author":2,"featured_media":232376,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[163,521,85,46],"class_list":{"0":"post-232375","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-health","9":"tag-healthcare","10":"tag-il","11":"tag-israel"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/232375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/comments?post=232375"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/232375\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media\/232376"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media?parent=232375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/categories?post=232375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/tags?post=232375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}