{"id":247350,"date":"2026-01-20T03:21:16","date_gmt":"2026-01-20T03:21:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/il\/247350\/"},"modified":"2026-01-20T03:21:16","modified_gmt":"2026-01-20T03:21:16","slug":"ceos-say-ai-isnt-delivering-any-financial-returns-yet-pwc-survey","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/il\/247350\/","title":{"rendered":"CEOs Say AI Isn’t Delivering Any Financial Returns yet: PwC Survey"},"content":{"rendered":"

Everyone wants to know when AI investments<\/a> will pay off.<\/p>\n

Most CEOs say they’re still waiting, according to PwC’s latest Global CEO survey, released on Monday to coincide with the start of Davos.<\/a><\/p>\n

The consulting giant<\/a> questioned 4,454 chief executives across 95 countries and territories about their strategic priorities and outlook in the year up to November 2025.<\/p>\n

More than half of the CEOs surveyed, 56%, said AI hasn’t produced revenue or cost benefits for their businesses to date.<\/p>\n

Some reported benefits for either revenue or costs: around a third said their revenue was up in the last year, and 26% said they were seeing lower costs from AI.<\/p>\n

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But only 12% said they had both decreased costs and increased revenue using AI in the last 12 months.<\/p>\n

Recent Morgan Stanley data on S&P 500 companies showed that\u00a0certain sectors<\/a>\u00a0are seeing higher, measurable AI-driven returns than others. Technology, communication services, and financials topped the list, while energy companies were rising fast up the list.<\/p>\n

“A small group of companies are already turning AI into measurable financial returns, while many others are still struggling to move beyond pilots,” said Mohamed Kande, PwC’s global chairman, in a press release.<\/p>\n

“That gap is starting to show up in confidence and competitiveness\u2014and it will widen quickly for those that don’t act.”<\/p>\n

The right AI strategy<\/p>\n

Ensuring maximum returns from AI requires a balance of business strategy, strong underlying data architecture<\/a>, and the right talent strategy. No matter how excited CEOs are about AI, they also have to get employees on board to see returns.<\/p>\n

A recent EY survey on how AI is being used at work found that companies are missing out on 40% of the AI productivity gains<\/a> they could achieve with the right strategy.<\/p>\n

PwC found that the 12% of CEOs reporting both cost and revenue gains were two to three times more likely to have also built a strong AI foundation, meaning they have embedded AI extensively across products and services, demand generation, and strategic decision-making.<\/p>\n

\"Mohamed<\/p>\n

Companies that make bold decisions are more likely to succeed, said Mohamed Kande, PwC’s global chairman.<\/p>\n

Kike Rincon\/Europa Press via Getty Images<\/p>\n

As they grapple with AI uncertainty and geopolitical volatility, CEOs told PwC they are less confident about their short-term growth outlook than they were last year.<\/p>\n

Only 30% of those surveyed said they are very or extremely confident about revenue growth over the next 12 months, down from 38% in last year’s report and a peak of 56% in 2022.<\/p>\n

The strongest approach to dealing with future uncertainty was embracing reinvention, including through dealmaking and venturing into new sectors, PwC found.<\/p>\n

The consulting giant found there was a “strong association among a higher percentage of revenue coming from new sectors, bigger profit margins, and greater CEO confidence in company growth prospects.”<\/p>\n

“The companies that succeed will be those willing to make bold decisions and invest with conviction in the capabilities that matter most,” said Kande.<\/p>\n

Have a tip? Contact this reporter via email at pthompson@businessinsider.com<\/a> or Signal at Polly_Thompson.89. Use a personal email address, a nonwork WiFi network, and a nonwork device; here’s our guide to sharing information securely<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Everyone wants to know when AI investments will pay off. Most CEOs say they’re still waiting, according to…\n","protected":false},"author":2,"featured_media":247351,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[345,343,344,85,46,125],"class_list":["post-247350","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-il","tag-israel","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/247350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/comments?post=247350"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/247350\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media\/247351"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media?parent=247350"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/categories?post=247350"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/tags?post=247350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}