{"id":271293,"date":"2026-02-03T04:41:10","date_gmt":"2026-02-03T04:41:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/il\/271293\/"},"modified":"2026-02-03T04:41:10","modified_gmt":"2026-02-03T04:41:10","slug":"mexico-government-to-fine-ticketmaster","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/il\/271293\/","title":{"rendered":"Mexico Government to Fine Ticketmaster"},"content":{"rendered":"

\n\tMexico\u2019s Consumer Protection Agency (Profeco) announced Monday (Feb. 2) that it has initiated proceedings to impose a fine of more than 5 million pesos (approximately $277,800) on Ticketmaster M\u00e9xico for alleged legal violations during the sale of tickets for the three concerts that K-pop superband BTS<\/a> will hold this spring at the GNP Seguros Stadium.<\/p>\n

\n\t\u201cThe provider company has 10 business days to submit evidence and respond. This deadline concludes on Feb. 12,\u201d Iv\u00e1n Escalante, head of Profeco, said during the morning<\/a> presidential conference. He added that the ticketing company was notified about the proceedings on Wednesday (Jan. 28) and highlighted that three resale platforms \u2014 Viagogo, TopHop and Hello Ticket, based in the U.S., Switzerland and Spain, respectively \u2014 were also urged to comply with the country\u2019s laws and avoid unfair practices that negatively affect Mexican consumers.<\/p>\n

\t\t\t\t\tRelated\t\t<\/p>\n

\t\t\t<\/p>\n

\t\t\t\t\t\t\"BTS<\/p>\n

\t\t\t<\/a><\/p>\n

\n\tIf the companies fail to respect Mexican laws, Escalante warned, Profeco will initiate legal and administrative actions, including procedures for legal violations and \u201cpossible operational restrictions\u201d on these platforms in Mexico.<\/p>\n

\n\tBillboard Espa\u00f1ol sent a request for comment to Ticketmaster M\u00e9xico, but did not receive an immediate response.<\/p>\n

\n\tThe announcement of a possible fine against Ticketmaster M\u00e9xico comes nearly two weeks after Profeco urged the ticketing company and promoter Ocesa to issue clarifications regarding ticket prices<\/a>, the venue map and the number of tickets allocated to each stage of the sale. This followed the receipt of more than 4,700 requests from members of ARMY, as BTS fans are known, demanding transparency and fairness in the ticket sales process.<\/p>\n

\n\tIn a statement shared with Billboard Espa\u00f1ol last week, Ticketmaster M\u00e9xico said that ticket sales for BTS experienced \u201cunprecedented demand,\u201d with more than 2.1 million users accessing the platform in search of tickets, and a peak of 1.1 million people in the virtual queue during presales and general sales. Ticketmaster M\u00e9xico clarified that it does not use dynamic pricing or algorithms that modify ticket prices during sales, and that \u201cprices were established by the artist, their team, and promoter according to the location of each section, and remained unchanged throughout the presale and sale process.\u201d<\/p>\n

\n\tThe historic demand for tickets for BTS\u2019 concerts scheduled for May 7, 9 and 10 at the GNP Seguros Stadium in Mexico City led Mexico\u2019s president, Claudia Sheinbaum, to send a diplomatic note <\/a>to South Korean President Lee Jae-myung, requesting his intervention to have the group hold more concerts in Mexico after tickets for the three shows sold out in less than an hour.<\/p>\n

\n\tThe Mexican president said Monday that she has already received a response from the South Korean government: \u201cThe president of Korea replied to me, thanking Mexicans for their interest in this musical group, expressing his gratitude for the letter, and informing me that he has already contacted BTS\u2019s production company,\u201d Sheinbaum shared<\/a>. \u201cHopefully, there will be good news.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Mexico\u2019s Consumer Protection Agency (Profeco) announced Monday (Feb. 2) that it has initiated proceedings to impose a fine…\n","protected":false},"author":2,"featured_media":271294,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[146,10381,13340,85,399,46,1326,409,1098],"class_list":{"0":"post-271293","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-music","8":"tag-entertainment","9":"tag-genre-kpop","10":"tag-genre-latin","11":"tag-il","12":"tag-international","13":"tag-israel","14":"tag-mexico","15":"tag-music","16":"tag-music-news"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/271293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/comments?post=271293"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/271293\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media\/271294"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media?parent=271293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/categories?post=271293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/tags?post=271293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}