{"id":277252,"date":"2026-02-06T13:11:09","date_gmt":"2026-02-06T13:11:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/il\/277252\/"},"modified":"2026-02-06T13:11:09","modified_gmt":"2026-02-06T13:11:09","slug":"new-medical-record-system-causing-problems-for-iwk-blood-collection-booking-site","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/il\/277252\/","title":{"rendered":"New medical record system causing problems for IWK blood collection booking site"},"content":{"rendered":"

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The IWK Health Centre is asking people who need blood work to make their appointments elsewhere if possible because of problems caused by the implementation of a new electronic medical record system.<\/p>\n

One Person One Record, or OPOR, was launched at the Halifax women and children\u2019s hospital in December<\/a>. It’s set to replace more than 80 programs, including paper records, and will affect nearly every layer of Nova Scotia’s health-care system.<\/p>\n

That includes the IWK’s online booking system for blood collection. Since the launch, the website has repeatedly shown there are no appointments available.<\/p>\n

The IWK offers blood collection specifically for children and women. Parents have the option of asking for extra help if their kids are nervous about needles. \t<\/p>\n

In an emailed statement to CBC News, the hospital acknowledged OPOR is causing the issue, and it’s asking people to book appointments at other sites if possible.<\/p>\n

“We understand that some blood collection is urgent and\/or must be performed at the IWK,” the statement said. “In these situations, where no appointments are available online, please call the IWK urgent booking line at 902-497-1764.”<\/p>\n

The IWK acknowledged the new One Patient One Record system is causing the issue. (Craig Paisley\/CBC)<\/p>\n

This week, both Doctors Nova Scotia and the Nova Scotia Nurses’ Union spoke out about frustrations from staff since OPOR’s implementation<\/a>.<\/p>\n

Janet Hazelton, president of the nurses’ union, applauded the IWK for listening to its staff, but explained that problems persist.<\/p>\n

She said nurses didn’t have enough training before the system was launched.<\/p>\n

“They find it cumbersome,” Hazelton said. “Tasks that used to take them five minutes [are] now taking them 30 minutes. Admitting a patient is taking hours.” \t<\/p>\n

The IWK said it’s regularly assessing how many blood collection appointments are available, and it expects the issues with the online booking system to be fixed in the coming weeks.<\/p>\n

“We recognize this may be inconvenient for some patients and families, and ask for patience during this time,” it said.<\/p>\n

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