{"id":315499,"date":"2026-03-01T00:23:08","date_gmt":"2026-03-01T00:23:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/il\/315499\/"},"modified":"2026-03-01T00:23:08","modified_gmt":"2026-03-01T00:23:08","slug":"more-than-10m-in-tips-still-missing-a-month-after-disappearing-from-app","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/il\/315499\/","title":{"rendered":"More than $10M in tips still missing a month after disappearing from app"},"content":{"rendered":"

For David Duprey, owner of the Narrow Group, margins are slim. So when $14,000 in tips went missing from his digital wallet at the end of January, it didn\u2019t go unnoticed.<\/p>\n

Duprey paid his staff their tips out of his own pocket, putting a serious dent in his operating budget.<\/p>\n

\u201cIn smaller businesses and little guys, it\u2019s huge, and it\u2019s just such a drag,\u201d he said.<\/p>\n

\u201cThis was supposed to be held in trust. What does a trust even mean if there\u2019s no money?\u201d<\/p>\n

Thousands of hospitality businesses across Canada use the app Everyday Payments to pay tips out to their employees.<\/p>\n

It\u2019s still not known just how much money disappeared from the app, but financial documents suggest the number is approaching $19 million.<\/p>\n

Those affected say they\u2019re resigned to the loss.<\/p>\n

\u201cNot a lot of hope on my end,\u201d Duprey said.<\/p>\n

\u201cI\u2019m not an optimist, I\u2019m a realist.\u201d<\/p>\n

The reason the money went missing, where it\u2019s gone, whether it\u2019ll be returned, and whose fault it is are all questions without definitive answers right now.<\/p>\n

The trail starts with a payment app, AnyDay, originally created by a Toronto company called XTM. XTM then partnered with Edmonton\u2019s Everyday People Financial Corporation to form a joint subsidiary to operate the app, which then became known as Everyday Payments. Each company claims the other was responsible for managing the money.<\/p>\n

\"\"David Duprey, owner of the Narrow Group. (CityNews Image)<\/p>\n

In the time since it went missing, the Bank of Canada (BoC) has pointing at XTM, ordering it to temporarily halt operations.<\/p>\n

\u201cXTM failed to safeguard end-user funds in its possession, and caused a significant shortfall in end-user funds to accrue,\u201d it said.<\/p>\n

Then on Feb. 27, the BoC issued a temporary authorization for XTM Inc. to resume retail payment activities, limited to the operation of the Everyday Payments platform, and with a number of conditions.<\/p>\n

Cyberfraud expert Ryan Duquette says there are a number of possibilities that could be behind the missing money.<\/p>\n

\"\"David Duprey says he paid his staff their tips out of his own pocket, putting a serious dent in his operating budget. (CityNews Image)<\/p>\n

\u201cMissing funds don\u2019t always mean fraud, but the investigation will take some time, especially when there\u2019s two companies interconnected,\u201d Duquette said.<\/p>\n

\u201cIt could be operational mismanagement. We\u2019ve seen that in the past with cryptocurrency platforms and whatnot. It could be gaps in their financial controls or their security controls, or in some cases, it could be potential misconduct or even fraud.\u201d<\/p>\n

Industry representatives in B.C. say local businesses are taking the matter to their banks, insurance companies, and local authorities.<\/p>\n

\u201cGoing to the respective RCMP and\/or police departments to make sure they\u2019ve filed a claim,\u201d said Ian Tostenson, president and CEO of the BC Restaurant and Foodservices Association.
\u201cThat might be useful if, in fact, we get to a point where there is a class action suit.\u201d<\/p>\n

Duprey, for one, says he\u2019s already been approached by lawyers about signing onto a class action. He doesn\u2019t have any illusions about getting all of his money back, but he says someone needs to be held accountable.<\/p>\n

\u201cSomebody needs to go to jail here,\u201d he said.<\/p>\n

\u201cIt\u2019s a lot of money.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"For David Duprey, owner of the Narrow Group, margins are slim. So when $14,000 in tips went missing…\n","protected":false},"author":2,"featured_media":315500,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[85,46,321,125],"class_list":{"0":"post-315499","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mobile","8":"tag-il","9":"tag-israel","10":"tag-mobile","11":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/315499","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/comments?post=315499"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/315499\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media\/315500"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media?parent=315499"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/categories?post=315499"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/tags?post=315499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}