help line had received a record number of calls last year<\/a>.<\/p>\n![\"Woman](\"https:\/\/www.newsbeep.com\/il\/wp-content\/uploads\/2026\/03\/39-9260166228c4630c0e4.jpeg\")
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Open image viewer<\/p>\n
File photo of Susanna Winter. Image: M\u00e5rten Lamp\u00e9n \/ Yle<\/p>\n
“Until now, we have offered English-language crisis support in a few different ways. Our crisis phone line has been available 12 hours per week, and crisis centres have provided face-to-face support and remote appointments. In addition, support has been available in other languages through interpreters,” she said.<\/p>\n
Going forward, the organisation has already opened an online, appointment-based crisis chat in English, according to Winter.<\/p>\n
“We have seen the need for easily accessible, low-threshold support in English. To meet that need, we are expanding our service offering so that people can get help in a way that fits their situation,” she said.<\/p>\n
“Later this spring we will launch the Mieli Crisis Email, which offers written support in English. We will also introduce English-language video and phone appointments as well,” Winter said.<\/p>\n
She said the chat and email platforms will be “ideal ways for those who find writing the most natural way to seek support”.<\/p>\n
“Crisis Chat is a one-time, appointment-based written conversation. Crisis Email, as well as the upcoming video and phone appointments, provide multi-session support with the same responder,” Winter explained.<\/p>\n
“All services allow fully anonymous contact. Services provide the opportunity to talk with a crisis worker or a trained volunteer.”<\/p>\n
She added that Mieli’s Finnish-language crisis helpline would continue to operate around-the-clock.<\/p>\n
In October 2023, Mieli announced plans to reduce its workforce<\/a>, due to cuts in government funding.<\/p>\n","protected":false},"excerpt":{"rendered":"The non-profit has already opened an online, appointment-based crisis chat in English, while other forms of support are…\n","protected":false},"author":2,"featured_media":354190,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[163,85,46,522,523],"class_list":["post-354189","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mental-health","tag-health","tag-il","tag-israel","tag-mental-health","tag-mentalhealth"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/354189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/comments?post=354189"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/354189\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media\/354190"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media?parent=354189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/categories?post=354189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/tags?post=354189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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