{"id":508322,"date":"2026-06-24T04:23:23","date_gmt":"2026-06-24T04:23:23","guid":{"rendered":"https:\/\/www.newsbeep.com\/il\/508322\/"},"modified":"2026-06-24T04:23:23","modified_gmt":"2026-06-24T04:23:23","slug":"unitedhealth-bets-3-billion-on-ai-to-cut-costs-tame-backlash","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/il\/508322\/","title":{"rendered":"UnitedHealth Bets $3 Billion on AI to Cut Costs, Tame Backlash"},"content":{"rendered":"<p class=\"ArticleBodyText_articleBodyContent__17wqE typography_articleBody___5jDr\" data-component=\"paragraph\">At <a href=\"https:\/\/www.bloomberg.com\/quote\/UNH:US\" target=\"_blank\" rel=\"noopener nofollow\" class=\"media-ui-Link_link-tVkXhPLPofs-\" data-component=\"link\">UnitedHealth Group Inc.<\/a>, artificial intelligence reads aloud summaries of medical charts as nurses drive to patients\u2019 homes. It listens to millions of customer calls to find the causes of complaints. One trial even has AI agents calling doctors\u2019 offices to schedule appointments for patients.<\/p>\n<p class=\"ArticleBodyText_articleBodyContent__17wqE typography_articleBody___5jDr\" data-component=\"paragraph\">The largest US health insurer plans to invest <a href=\"https:\/\/www.sec.gov\/ix?doc=\/Archives\/edgar\/data\/0000731766\/000110465926046125\/tm261387-6_def14a.htm\" title=\"link\" target=\"_blank\" rel=\"noopener nofollow\" class=\"media-ui-Link_link-tVkXhPLPofs-\" data-component=\"link\">$3 billion<\/a> in AI over 2026 and 2027. UnitedHealth executives <a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2026-04-21\/unitedhealth-raises-outlook-on-results-well-above-street-view\" target=\"_blank\" rel=\"noopener nofollow\" class=\"media-ui-Link_link-tVkXhPLPofs-\" data-component=\"link\">say<\/a> they\u2019re seeing a 2-to-1 return, as AI automates cumbersome manual processes and makes workers more efficient. Executives say the technology can reduce friction for patients while lowering costs.<\/p>\n","protected":false},"excerpt":{"rendered":"At UnitedHealth Group Inc., artificial intelligence reads aloud summaries of medical charts as nurses drive to patients\u2019 homes.&hellip;\n","protected":false},"author":2,"featured_media":508323,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[343,114,12808,3313,233509,30435,163,521,85,46,4106,1886,544,125,7062,196],"class_list":["post-508322","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-artificial-intelligence","tag-business","tag-chief-executive-officer","tag-earnings","tag-erin-wright","tag-executives","tag-health","tag-healthcare","tag-il","tag-israel","tag-morgan-stanley","tag-new-york","tag-regulation","tag-technology","tag-unitedhealth-group-inc","tag-wall-street"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/508322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/comments?post=508322"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/508322\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media\/508323"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media?parent=508322"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/categories?post=508322"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/tags?post=508322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}