{"id":604234,"date":"2026-09-03T02:58:09","date_gmt":"2026-09-03T02:58:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/il\/604234\/"},"modified":"2026-09-03T02:58:09","modified_gmt":"2026-09-03T02:58:09","slug":"statement-on-todays-the-zeta-set-sale","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/il\/604234\/","title":{"rendered":"Statement on Today&#8217;s The Zeta Set Sale"},"content":{"rendered":"<p>For everyone that showed up for today&#8217;s Chaos Vault sale of The Zeta Set\u2014it was a disaster. There&#8217;s no other way to say it. We&#8217;re incredibly sorry for the experience, and we&#8217;re trying to get to the bottom of it.<\/p>\n<p>We are in the process of investigating exactly what went so very wrong and will share more as soon as we&#8217;re able to untangle the mess and understand the root cause\u2014be it an internal systems issue or external tampering.<\/p>\n<p>As we investigate, you might have experienced a number of possible issues.<\/p>\n<p>If you did complete an order, thank you for sticking with us through the wait.<br \/>\nIf you&#8217;re not sure if you completed an order but think you might have, we&#8217;re working through those.<br \/>\nSimilarly, if you received a duplicate confirmation email, don&#8217;t be alarmed.<br \/>\nIf you don&#8217;t receive a confirmation email within 24 hours but think you did purchase The Zeta Set, please reach out to our <a href=\"https:\/\/secretlair-support.wizards.com\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"nofollow noopener\">Customer Support team<\/a> and they&#8217;ll help get it sorted. We&#8217;re getting a ton of contacts there right now and are going through them as fast as possible.<\/p>\n<p>And if you experienced any other issue not listed above and have a question, the <a href=\"https:\/\/secretlair-support.wizards.com\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"nofollow noopener\">Customer Support team<\/a> is the place to start.<\/p>\n<p>We&#8217;re continuing to investigate what happened today and it may take a little while to fully get our heads around it. For everyone who participated in what can only be described as a frustrating and disappointing experience, whether you made it through the queue or not, we are going to try and make this right. Once we have a better sense of orders that actually got through, failed orders that we can track, and everything in between, we&#8217;ll come back and share as much as we can.<\/p>\n<p>Thank you,<br \/>The Secret Lair Team<\/p>\n","protected":false},"excerpt":{"rendered":"For everyone that showed up for today&#8217;s Chaos Vault sale of The Zeta Set\u2014it was a disaster. There&#8217;s&hellip;\n","protected":false},"author":2,"featured_media":604235,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[114,85,46],"class_list":["post-604234","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-il","tag-israel"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/604234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/comments?post=604234"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/604234\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media\/604235"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media?parent=604234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/categories?post=604234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/tags?post=604234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}