{"id":620375,"date":"2026-09-18T21:22:12","date_gmt":"2026-09-18T21:22:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/il\/620375\/"},"modified":"2026-09-18T21:22:12","modified_gmt":"2026-09-18T21:22:12","slug":"how-the-dominos-pizza-tracker-changed-our-relationship-with-waiting-planet-money-npr","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/il\/620375\/","title":{"rendered":"How the Domino\u2019s Pizza Tracker changed our relationship with waiting : Planet Money : NPR"},"content":{"rendered":"

\"PM<\/p>\n

Did a pizza restaurant’s humble status page change how we wait forever?\u00a0<\/p>\n

When you order a Lyft or Uber, you get texts every few minutes about your car approaching and arriving. When you have a package coming, you get a notification when it’s shipped, when it’s en route, and when it’s out for delivery. Why do so many companies send these constant updates?<\/p>\n

We have a theory: It’s because of Domino’s. In 2008, Domino’s launched the Pizza Tracker, a novel tool that delighted customers by allowing them to obsessively monitor their pizza’s progress from order to oven to delivery. The Pizza Tracker became a canonical model for other companies trying to improve their customers’ experiences of waiting for all kinds of products and services. And now? Pizza Trackers are everywhere.\u00a0<\/p>\n

On today’s show: how the Domino’s Pizza Tracker shaped the internet, and how trackers went from transparently sharing information with consumers to \u2014 in some cases \u2014 actively deceiving us.\u00a0<\/p>\n

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This episode was hosted by Nick Fountain and Alex Mayyasi. It was produced by Sam Yellowhorse Kesler, edited by Liza Yeager, fact-checked by Sierra Juarez and engineered by Cena Loffredo and Jimmy Keeley. Alex Goldmark is Planet Money’s executive producer.<\/p>\n

Music: Universal Production Music – “Down with the Sound,” “Super Prankster,” and “Cool Off”<\/p>\n

Support public media with NPR+ and enjoy perks for over 25 podcasts like this one. This show’s perks include bonus episodes and sponsor-free listening. Learn more at plus.npr.org<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Did a pizza restaurant’s humble status page change how we wait forever?\u00a0 When you order a Lyft or…\n","protected":false},"author":2,"featured_media":620376,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[114,85,46],"class_list":["post-620375","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-il","tag-israel"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/620375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/comments?post=620375"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/620375\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media\/620376"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media?parent=620375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/categories?post=620375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/tags?post=620375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}