{"id":66291,"date":"2025-10-10T17:47:14","date_gmt":"2025-10-10T17:47:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/il\/66291\/"},"modified":"2025-10-10T17:47:14","modified_gmt":"2025-10-10T17:47:14","slug":"automation-takes-on-local-healthcare-bottlenecks-the-royal-gazette","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/il\/66291\/","title":{"rendered":"Automation takes on local healthcare bottlenecks &#8211; The Royal Gazette"},"content":{"rendered":"<p>Created: Oct 10, 2025 07:58 AM (Updated: Oct 10, 2025 08:47 AM)<\/p>\n<p>\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/il\/wp-content\/uploads\/2025\/10\/1760118434_105_\" uuid=\"fc008aa4-d064-5446-8469-66e83900f473\"\/><\/p>\n<p>Timmy Brill, project manager at SparkChange, an American-based revenue-cycle platform, said the wider healthcare industry is \u201con a huge inflection point\u201d (Photograph by Claire Shefchik)<\/p>\n<p class=\"article__body\">Bermuda\u2019s unique healthcare payment system has served as a testing ground for advanced automation that could someday streamline billing and remittance to the tune of as much as $200 million, according to Timmy Brill, project manager at SparkChange, an American-based revenue-cycle platform.<\/p>\n<p class=\"article__body\">The island is not there yet, he said, although almost no healthcare providers are.<\/p>\n<p class=\"article__body\">\u201cWe worked with Bermuda in 2022 right when they were going live with Pearl [Patient Electronic and Administrative Records Log],\u201d Mr Brill said during a session yesterday at Healthcare CIO Connect, convened by KPMG.<\/p>\n<p class=\"article__body\">\u201cBecause of the payer situation with Bermuda, we had to design really interesting automation where we posted a remit, expecting the right payment, and replacing the payment and the remit once the real payment came in from the Government.\u201d<\/p>\n<p class=\"article__body\">Mr Brill said the wider healthcare industry is \u201con a huge inflection point\u201d as hospitals move away from people and process-driven strategies towards technology-based revenue-cycle management.<\/p>\n<p class=\"article__body\">\u201cIf you don\u2019t have the right partners, if you don\u2019t have the right analytics, if you don\u2019t have the right automations, you\u2019re going to be falling behind,\u201d he said.<\/p>\n<p class=\"article__body\">He added that analytics and automation are now \u201cby far your largest puzzle pieces\u201d in an effective revenue-cycle process. \u201cHistorically, there are four pieces to a successful revenue-cycle process \u2026 strategy, support, analytics and automation,\u201d he said. \u201cIn a new revenue cycle, this is flipped.\u201d<\/p>\n<p class=\"article__body\">He pointed to Olive, a much touted artificial-intelligence-based healthcare company that collapsed in 2023, as a cautionary tale for the industry.<\/p>\n<p class=\"article__body\">\u201cI bet most people have kind of heard of Olive,\u201d he said. \u201cThey were a super fast-growing start-up \u2026 and they failed. They hired so many salespeople. They had one solution that worked.<\/p>\n<p class=\"article__body\">\u201cIt worked, it was great, but they promised 100 solutions, all of which were built on manual processes or just didn\u2019t work at all. But the key is they had the right idea. This space is prime for disruption.\u201d<\/p>\n<p class=\"article__body\">However, Mr Brill cited positive outcomes achieved elsewhere through automation, including a 27 per cent decrease in disrupted accounts receivable in 18 months and 3.2 million automated actions in a month for one client. Another health system, he said, \u201cwas able to turn around their cash goals, like $200 million in one year \u2026 primarily due to getting rid of all these $0 balances.\u201d<\/p>\n<p class=\"article__body\">While full \u201ctouchless\u201d billing powered by artificial intelligence remains a goal, Mr Brill said the technology is advancing quickly.<\/p>\n","protected":false},"excerpt":{"rendered":"Created: Oct 10, 2025 07:58 AM (Updated: Oct 10, 2025 08:47 AM) Timmy Brill, project manager at SparkChange,&hellip;\n","protected":false},"author":2,"featured_media":66292,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[343,163,521,32618,85,46],"class_list":["post-66291","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-artificial-intelligence","tag-health","tag-healthcare","tag-healthcare-policy","tag-il","tag-israel"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/66291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/comments?post=66291"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/posts\/66291\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media\/66292"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/media?parent=66291"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/categories?post=66291"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/il\/wp-json\/wp\/v2\/tags?post=66291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}