Editor’s Note: This story has been updated to include comments from an Amazon spokesperson.
There are reports of another major outage at Amazon.com Inc.’s (NASDAQ:AMZN) cloud computing arm, Amazon Web Services, on Christmas Eve. The company has described these as “rumors.”
Outage-tracking service Downdetector posted that user reports had been flagging problems with Amazon Web Services since 8:41 p.m. EST, asking followers how the disruption was affecting them and tagging the issue with the hashtag #AmazonWebServicesDown. The service also directed users to its dedicated AWS status page, where live charts showed a surge in complaints tied to the cloud giant.
User reports indicate problems with Amazon Web Services since 8:41 PM EST.
How is it affecting you? #AmazonWebServicesDownhttps://t.co/gtjcTxuBcO
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Downdetector data indicated 3,659 reports of AWS outages as of 10:52 p.m. (EST). An Amazon spokesperson told Benzinga over email that claims of AWS outage were without “factual basis.”
On the question of Downdetector reports, the company said, “Downdetector is not a reliable source. It’s frequently wrong.”
Downdetector did not immediately respond to Benzinga’s request for comments.
Image showing AWS outage on Christmas Eve, Dec. 24,2025.
Image Courtesy: Downdetector
In a post on X, The Kobeissi Letter said “Amazon Web Services has crashed with tens of thousands of websites currently down,” adding that it was the “3rd large-scale crash in Amazon Web Services this year.” The tweet included a chart showing AWS outage reports spiking sharply over the prior 24 hours, underscoring the sudden and severe nature of the incident.
@KobeissiLetter No, that’s false. AWS services are operating normally today, but an event elsewhere on the internet has prompted some inaccurate speculation on social media. The only resource on the internet that provides accurate data on the availability of our services is the…
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AWS responded to Kobeissi Letter and said the reports of outage were “false.” The company said, “AWS services are operating normally today, but an event elsewhere on the internet has prompted some inaccurate speculation on social media.”
The latest disruption follows an earlier AWS incident that knocked out key online platforms including Disney+, Reddit, McDonald’s app and United Airlines, after a DNS issue in the us-east-1 region affected more than 70 services, according to prior reporting. During that episode, Amazon engineers said they pursued “multiple parallel paths” to restore functionality as businesses and government websites struggled with elevated error rates and latency.
On Christmas Eve, social media users reported outages across multiple websites:
🚨AMAZON WEB SERVICES JUST CRASHED ON CHRISTMAS EVE
AWS is down and taking tens of thousands of websites with it.
Outage reports spiked from near zero to over 3,200 within minutes.
If your favorite site isn’t loading right now, this is probably why.
This marks the third… pic.twitter.com/vV1x0AAhY3
Games like Arc Raiders, Fortnite, Rocket League, Apex Legends and many others are down right now due to AWS outage pic.twitter.com/jzcdOT53oW
Many Services & Games are currently down
AWS, Fortnite, Steam, ARC Raiders, Marvel Rivals, EA, Dead By Daylight etc. pic.twitter.com/o76CEi1feI
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Earlier this year, lawmakers such as Sen. Elizabeth Warren (D-Mass) argued that if one company can effectively shut down large parts of the internet during an outage, it may be “too big,” calling for tougher antitrust and resilience standards for cloud operators. For markets, each new incident raises questions about operational risk, potential regulatory action and the costs companies may incur to build redundancy across multiple cloud vendors.
The fresh wave of outages highlights the systemic risk created by dependence on a handful of cloud providers, where technical failures at a single company can ripple across airlines, media platforms, financial apps and government portals. Investors and policymakers have been scrutinizing AWS’s dominance as repeated disruptions expose how concentrated infrastructure can “break the internet” for millions of users at once.
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This article Amazon Web Service Says Services Not Hit By Outage As Social Media Buzzes Over Christmas Crash (UPDATED) originally appeared on Benzinga.com