To Carolina Caro, chatbots are a marvel. To her husband, they are a menace.

Caro, the 51-year-old CEO of a leadership-coaching company in Pasadena, California, uses artificial-intelligence tools “every day, for everything.” She uses generative AI chatbots to write emails, and she runs her work through them, asking for tweaks. Throughout each bizarre and uncomfortable symptom of menopause, ChatGPT has been her “confidant.”