According to Bednar, the mortgage broking industry is increasingly moving towards a more professional approach which helps develop more loyal clients during difficult times.
The RBA has delivered back-to-back increases of 0.25 percentage points, taking the cash rate to 4.1%, amid concerns that further oil supply shocks could add to inflation.
The central bank’s latest move — described as only the second rise in two years — followed a lift in weekly inflation expectations to 6.7%, the highest level since November 2022.
In a statement, the RBA’s monetary policy board said it judged there was a material risk inflation would remain above target for longer than previously expected, with developments in the Middle East highly uncertain.
Financial markets have been forecasting a further two rises of 0.25 percentage points this year.