Confidence in the system is what moves patients from a reactive to a proactive approach to their healthcare
WHEN a healthy 18-year-old woman recently discovered a small breast lump, she did what many in Singapore have been conditioned to do: she rationalised it away.
She was busy, the lump was small, her check with Dr Google and Dr AI (artificial intelligence) told her that a small lump is not a concern for an 18-year-old, and that it would resolve on its own. She gave it no further thought.
By the time she finally sought help, the “nothing to worry about” had become something that called for major surgery.
Decoding Asia newsletter: your guide to navigating Asia in a new global order. Sign up here to get Decoding Asia newsletter. Delivered to your inbox. Free.