Rising insurance claims
Beyond heart claims, AIA NZ reported $177.31m in health insurance claims, with rising volumes attributed to pressure on the public health system, improved diagnostic capability, and medical inflation. The insurer also paid $257.73m in life insurance claims, $142.45m in trauma claims, $108.69m in income protection claims, and $21.35m in total permanent disablement claims. The company accepted 91% of all claims received. Claim payments were highest among customers aged 50 to 59.