Optics over impact: Are employers rewarding the wrong behaviour?

Tim Mobley, President of Connext Global, warned that “outdated benchmarks” are holding back achievements in workplaces.

“Employees are frustrated with being judged on rituals and want recognition for the impact they create,” Mobley said in a statement.

Stop rewarding optics

Addressing the productivity theatre among employees will require employers to stop rewarding optics over outcomes, according to the report.

“That means replacing ‘always on’ availability with clear, outcome-based goals, trading performative busyness for real execution, and holding leaders to consistent standards instead of moving targets,” the report read.