Below Deck viewers know that not all charter guests are easy to deal with. When tips are on the line, crew members will do the absolute most to make the guests happy, even if that means going to extreme lengths to please them.

Several yachties, including Below Deck Mediterranean‘s Aesha Scott, Below Deck’s Fraser Olender, and Below Deck Sailing Yacht‘s Daisy Kelliher, spoke with Us Weekly, where they shared their tips and tricks for dealing with charter guests. They also shared some horror stories about their worst guests, as did Below Deck Season 12 Captain Kerry Titheradge. 

Captain Kerry is quite familiar with dealing with unique charter guests. During Below Deck Season 12, he had to deal with an “extremely drunk” charter guest named Kelly, who got removed from St. David. He admitted to the publication that even Kelly pushed his buttons. “We’re an industry where we do difficult. Difficult is fine,” he explained. “We don’t do rude or insulting or threatening, and that’s what Kelly was. Hurricane Kelly.”

Daisy Kelliher reveals how she deals with unusual demands

Some crew members choose to confront the situation head-on, like they did with Kelly. But Daisy admitted to a different strategy.

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“When guests are constantly screaming my name, sometimes I’ll go to bed, like, ‘Oh wow, my name is ringing in my ear,'” she explained. “And I remember one charter, somebody asked us to make the boat stop rocking. I was like, ‘Well, we’re on a boat. The weather’s rough. I don’t really know. I hate to tell you we have to go along with the waves.'”

Fraser Olender admits he makes difficult guests “his best friends”

Fraser, however, shared that he gets super friendly with the difficult guests. “I usually make my most-hated guests think we’re best friends,” he said.

“I don’t know how I do it, but I do,” he continued. “It’s never a primary — they’ve worked hard for their money, they know what they’re doing. It’s always a guest of the primary; we call them ‘whilst you’re here’ orders. So basically, ‘I need nothing, but whilst you’re here…’ They’re just taking advantage of the opportunity.”

Aesha Scott admits she’s said no to charter guests before

Aesha isn’t afraid of saying no to drunk guests. “I know you’re not supposed to say no to a guest, but [once] we’d just finished doing dinner service and [the primary] starts demanding that we have Szechuan chicken, and he just kept going on and on about it,” she explained.

“I knew the chef had a 19-hour day,” she continued. “We didn’t have all the ingredients for it. [The chef] had just finished an eight-course meal. I was like, ‘I’m really sorry, but I’m not going to ask the chef to do that. I know you’re not hungry. I know you’re just drunk and calling out demands.'”

Hannah Ferrier opens up about one charter guest’s demands

Below Deck Med alum Hannah Ferrier has also had to deal with demanding guests while working in the South of France, surrounded by “very bougie stores.” After running out of chocolate-covered almonds on board, Hannah revealed that a guest demanded they get more.

RELATED: Captain Kerry Titheradge Makes a Surprising Statement About Solène After Below Deck Season 12

“We were in Sardinia and I went to the captain: ‘He wants these.’ And he’s like, ‘Well, you have to get them,'” she told the publication. “So I had to get an agent to go to this specific shop in the south of France and buy them, then helicopter them down. It was like 24,000 euros for these little hard candies.”

Kate Chastain reveals what makes a guest stand out as a negative guest

Below Deck alum Kate Chastain admitted that there are just a few things that charter guests have to do to stand out in an unfavorable light. “The only guests that stand out as being negative in memory are the ones that were just entitled and impolite,” she said.

Get the low down on the best and worst of the Below Deck Season 12 charter guests.