DoorDash New Zealand country manager Bradley Thomas said the partnership was about helping The Warehouse bring its trusted experience into a more on-demand world.
DoorDash New Zealand general manager Brad Thomas.
“In terms of timing, it was important that we got it right. Scaling something like this nationally requires the right infrastructure behind the scenes,” Thomas said.
“This means strong delivery networks in place, working closely with stores across the country and ensuring the experience is seamless for customers. We’ve now reached a point where we can confidently support that at scale across the country.”
The Warehouse Group chief executive Mark Stirton said it was on it as a value retailer to find ways to make life easier for its customers.
“This is about being there in those inevitable moments when time isn’t on your side – such as being stuck for a last-minute gift or that essential item,” Stirton said.
“Having a rapid, same-day delivery partner makes perfect sense. The pilot run was a great success, and we look forward to offering this service to even more Kiwis across the motu [nation] soon.”
Thomas confirmed to the Herald that both businesses believed there was an opportunity for partnership, and said it was about working collaboratively to build a solution that felt true to both brands.
DoorDash has partnered with retailers beyond its traditional food delivery market in recent times.
In April 2025, the platform announced a partnership with US retailer Costco, giving Kiwis access to a wide range of groceries, household essentials and bulk savings.
Thomas said in today’s busy world that convenience was essential – and retail partnerships were a natural extension of that.
“Food was always the starting point, not the ceiling. What we’ve really built is an on-demand local commerce platform. The underlying capabilities, real-time logistics, last-mile delivery and a large customer base works just as well for retail businesses,” he added.
“This isn’t new territory for DoorDash. We’ve been doing retail and convenience deliveries in the US, Canada, Australia and beyond for years, partnering with some of the world’s leading retailers. This has enabled us to figure out what great looks like on both sides of the marketplace.”
DoorDash’s partnership with The Warehouse is yet another expansion away from the platform’s traditional offering.
Thomas said DoorDash was taking a proven playbook and applying it to a market it already knew well, with more retailers already in the pipeline.
“We’re actively working with more retailers to help them connect with their customers in a more flexible and convenient way, while making it easier for New Zealanders to access the products they need.
“As we continue to grow, our focus remains on building a strong local ecosystem that delivers value for customers and helps businesses reach more people through a reliable and seamless experience.”
The Warehouse is available today on DoorDash for delivery in Auckland, Wellington and Christchurch, and will be rolled out nationwide from June 15.
Tom Raynel is a multimedia business journalist for the Herald, covering small business, retail and tourism.
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