The Public Service Commission has appointed a reviewer into another Ministry of Business, Innovation, and Employment IT project, this time to look at its programme to modernise Immigration New Zealand’s systems and services.
The Our Future Services (OFS) programme is [ https://www.rnz.co.nz/news/politics/657277/eyes-turn-to-immigration-s-new-it-project-after-it-misses-first-milestone
a $336 million, seven-year plan] to make visa processing more efficient, mitigate the risks of technology and service failures, provide proactive and sophisticated risk management, and improve customer and user experience.
Following the launch of a review into the Biometric Capability Update project, including whether officials misled ministers, Immigration Minister Erica Stanford asked the commission to look at the broader OFS programme.
Public Service Commissioner Sir Brian Roche said the assurance review would provide confidence on cost, governance, management, reporting, and delivery of expected benefits.
“It is important that significant public sector programmes are subject to appropriate scrutiny and assurance. This review will help provide that assurance,” he said.
Roche has now appointed David Hosking to lead the review. He said Hosking was a specialist in providing assurance over multi-year technology transformation delivery programmes with budgets greater than $100 million.