“There is no impact to Qantas systems or databases, which remain secure.”
Amadeus services travel companies including multiple airlines, hotels and car hire companies around the world.
According to Cathay Pacific, Amadeus had said about 53,000 of the Hong Kong-based airline’s bookings were affected by the unauthorised access in Amadeus’ system.
The breach happened between August 2023 and September 2026.
“Amadeus has confirmed that it has taken actions to contain the incident, including a password reset, and has implemented enhanced monitoring and detection capabilities on its systems,” Cathay Pacific said.
“To date, Amadeus has not identified evidence that the affected data has been misused,” the Hong Kong-based airline added.
Malaysia Airlines has also said some of its customer information may have been breached, Reuters reported.
Air New Zealand today said: “At this stage, we don’t believe we are impacted.”
Logon Software Asia Group said none of the affected airlines reported a breach of their own internal databases.
“Korean Air and Asiana explicitly said they found no indications that their own systems were compromised,” the company wrote on LinkedIn.
Logon said the breach raised questions for airlines about supply chain security.
“Do we know who holds our data, how they authenticate, and whether their access is still justified?”
On its website, Amadeus IT Group described itself as providing services including artificial intelligence (AI) and biometrics for more than 400 airlines.
John Weekes is a business journalist covering aviation. He also has experience covering courts, consumer affairs, crime and politics.
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