Putting clients first with care that leads to lasting recovery
Getting New Zealanders back to work and independence
Resetting ACC and returning the organisation to its core functions
Under the first priority, ACC is revising how it makes decisions about social rehabilitation and elective surgery. The corporation has identified that, over recent years, a more generous application of legislation, court decisions, and changing societal expectations has led in some cases to support that is more extensive, more costly, or longer in duration than required, and not always directly linked to the injury. ACC has stated that this can delay recovery for some clients and add cost pressure to a fully funded scheme that must meet long‑term obligations from current levy and funding settings.