Dispatch, which describes itself as a data orchestration platform for wealth management firms, has launched Advisor Transitions, software designed to move advisors, client accounts and assets between firms, compressing what has traditionally required months into weeks or days.
The launch of Transitions marks the fourth core workflow on the Dispatch platform alongside account opening, client onboarding and real-time data synchronization.
Rob Nance, co-founder and chief executive officer of Dispatch, who began his career as an advisor, said transitioning advisors from one firm to another has always been a thorny, painful, disjointed process and one that, with the profusion of different places data can reside, whether in digitized forms or websites and databases, has become an ever more complex technology problem.
“When we think about the Dispatch platform, fundamentally, throughout it we try to understand the data needed in the actions you want to take and the data you already have,” said Nance, “whether that is opening an IRA at Fidelity or something else,” noting that invariably some of the data an advisor has for a client or their portfolios is likely duplicative, meaning that smart systems not only have to find the information but apply logic to pare down and seek out only what is most accurate or missing.
“One of the things you don’t want to do is ask for data you already have,” he said.
Built on the core Dispatch platform, Nance said Transitions ingests unstructured client data from source systems and documents, standardizes and cleanses it, and applies proprietary artificial intelligence to merge, match and reconcile records across custodians, CRMs and financial planning tools.
Nance said the firms using Dispatch have been able to rapidly accelerate transition timelines, reduce complex household onboarding from five hours to roughly 30 minutes, and minimize Not-In-Good-Order rates by 90% through pre-submission data validation.
Dispatch was one of the first third-party providers to take advantage of custodian Schwab’s recently created API-based account onboarding processes. So, as but one example of how the platform can speed up a transition, a Dispatch user can kick off an account-opening workflow directly from their CRM or other systems, sending data straight into Schwab Advisor Center, shortening account-opening times and eliminating the need to leave Dispatch to open an account.
In terms of pricing, Nance said costs vary by firm, but calculating them consists of two elements. The first is a platform fee based on the number and types of systems Dispatch must integrate for a given firm, and the second element is consumption- and success-based, he said.
“Until all those [advisor and client] accounts are open, we don’t get paid—we want you to be successful—we don’t want to get paid until you’ve had a successful transition,” Nance said.
Dispatch raised $18 million in a Series A funding round in August 2025, bringing its total capital to over $28 million.
The round was led by Brewer Lane Ventures, with additional support from New York Life Ventures, MassMutual Ventures, Perceptive Ventures and existing investors F-Prime, Flyover Capital and Fika Ventures.
Nance said that while the Dispatch team had started the year with 25 employees, it has since grown to 42. All employees are vetted through a 10-year background check and are based in the United States.
“The vast majority of our company is tilted toward engineering and product operations,” he said.
According to Dispatch, the firms it works with oversee $2 trillion in assets under management.