St John staff pulled from office roles as 111 calls hit record high StuffAmbulances face spike in time-consuming mental health callouts RNZ‘Worse than Covid’: An ambulance officer’s daily reality as 111 calls hit record highs The SpinoffHato Hone St John braced for another spike in ambulance callouts NZ HeraldFormer ambulance paramedics called back out to help with ‘exceptional’ demand RNZ