My Ebike Delivery Went Missing. When I Tried to Recover It, I Ended Up in Chatbot Hell
A few months ago, my fiancée and I splurged on a pair of ebikes. We live in an…
Beyond the Script: Why One Service Worker’s Mental Health Spiraled After Customers Started Using Her as an Emotional Punching Bag
Pexels Customer service employees are not therapists, but some customers don’t seem to understand that. In this story,…
Avanade expands in New Zealand on rising AI demand
Avanade is expanding its local capability in New Zealand as part of a broader Australia and New Zealand…
Superannuation admin provider Grow Inc’s financial trouble raises concerns for HESTA
The new administration provider for one of Australia’s largest superannuation funds is on the brink of collapse, less…
Graphic Designer’s Client Forbid Him To Use More And More Colors Until Blue Was The Only One Left, So He Made All Elements The Same Shade Of Blue » TwistedSifter
Pexels/Reddit Many graphic design clients are very specific about what they want for their ads. It has to…
Companies ramp up AI spending even as most pilots fail to deploy: Lenovo executive
Global businesses are pouring billions into artificial intelligence amid a growing fear of missing out on enterprise AI…
How OPay Customer Service Supports Millions of Nigerians Dai
In a market where digital finance moves at scale and speed, trust is not assumed. It is proven…
A big change is coming to Social Security that beneficiaries may not notice
(NEXSTAR) – The Social Security Administration (SSA) is rolling out a major change to the way it handles…
This Colossus AI Stock Is the Only Player That Truly Owns the Data
There’s no shortage of artificial intelligence (AI) stocks, from AI-powered defense systems to agentic AI platforms and more.…
How to see if you are owed money in Google Play $700 million settlement
Google faces a new antitrust trial after ruling declaring search engine a monopoly One month after a judge…
Amazon Pitches AI Tools as Co-Workers While Axing Jobs
Welcome to Tech In Depth, our daily newsletter about the business of tech from Bloomberg’s journalists around the…
Bret Taylor’s Sierra reaches $100M ARR in under two years
Sierra, a 21-month-old, San Francisco-based startup that builds customer service AI agents for enterprises, announced on Friday that…