Co-operative Bank ordered to pay $2.48m over unlawful customer fees
“I am satisfied that the penalty proposed is sufficient to contribute to deterring others from running the risk…
Fonterra and Greenpeace settle over misleading ’100% New Zealand grass-fed’ claims on Anchor butter
“The claim did not put in issue the question of whether or not the phrase ‘grass-fed’ on its…
Business owners warn of potential price hikes for customers as fuel costs bite
Other options business owners would consider taking included reducing their spending in other areas (35%), encouraging team members…
Ray White agent sorry for ‘unauthorised’ use of his former jewellery store customers’ data
Yesterday, he sent a second email apologising and promising to delete the jewellery customers’ records. A customer who…
NZ banks are paying customers to stay
She had one client turned down who still had a year to run on half his lending. It…
Fuel crisis: The next NZ shortage could be electric and hybrid vehicles, as customers flock to them
“Rising fuel prices have clearly become a much more prominent part of the conversation,” Simpson said. On the…
Safaricom to mask sender’s mobile number on M-Pesa to curb fraud, nuisance
Safaricom CEO, Peter Ndegwa/HANDOUT Safaricom has introduced a data minimisation feature on its mobile money platform, M-Pesa, to…
Safaricom to mask sender’s mobile number on M-Pesa to curb fraud, nuisance
Safaricom CEO, Peter Ndegwa/HANDOUT Safaricom has introduced a data minimisation feature on its mobile money platform, M-Pesa, to…
2degrees outage: Mobile customers unable to make or receive calls nationwide
RNZ 18 Mar, 2026 03:21 AMQuick Read Subscribe to listenAccess to Herald Premium articles require a Premium subscription.…
ASB class action payout: Why $571 credits are appearing in nearly 200,000 accounts
“Didn’t even know this was going on, thought someone accidentally put it in my account.” Several others wrote…
From kids’ parties to ladies’ nights: Inside Rosedale’s Paint The Earth
Our friendly team offer tips and tricks on how to do it best, and then let them settle…
ASB fined $2.1 million for misleading more than 25,000 customers
“Customers are entitled to rely on their bank to apply discounts and fee exemptions accurately. ASB failed to…