{"id":168801,"date":"2025-12-05T03:13:10","date_gmt":"2025-12-05T03:13:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/168801\/"},"modified":"2025-12-05T03:13:10","modified_gmt":"2025-12-05T03:13:10","slug":"where-did-my-late-husbands-pension-payments-go-2","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/168801\/","title":{"rendered":"&#8216;Where did my late husband&#8217;s pension payments go?&#8217;"},"content":{"rendered":"<p>Chris ClementsScotland social affairs correspondent<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/1764868154_863_grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/d1bef860-d139-11f0-aa84-61163ec45db7.jpg.webp.webp\" loading=\"eager\" alt=\"BBC Nancy Dunnachie, who has short, grey hair, is wearing a blue knitted jumper and is staring out of a window\" class=\"sc-5340b511-0 hLdNfA\"\/>BBC<\/p>\n<p>Nancy Dunnachie wants to know where her husband&#8217;s pension contributions went<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Public money will be used to plug gaps in a pension scheme run by an iconic bakery firm that collapsed in 2023.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Former workers at Morton&#8217;s Rolls Limited \u2013 well-known in the west of Scotland for its crispy morning rolls \u2013 had complained that their employer missed payments to the scheme in the run-up to its liquidation.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">This was despite deductions being made from their salaries for their pension. BBC Scotland News has seen evidence of gaps in payments to the scheme of up to a year.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">A spokesperson for the UK Insolvency Service tells the BBC that National Insurance funds will now be used to pay for the missing contributions.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Nancy Dunnachie, 65, the widow of a former Morton&#8217;s Rolls employee tells BBC Scotland: &#8220;He kept going on about how they were a &#8216;shower of rogues&#8217;.&#8221; <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">She is talking about her late husband&#8217;s former employer as she sifts through a pile of letters from his pension company.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Each letter bears the same heading \u2013 &#8216;payment due to your pension plan&#8217; \u2013 and they span a period from 2020 to 2023.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The letters from Standard Life inform William Dunnachie, a former driver for the Glasgow bakery company, that a &#8220;payment expected from your employer for [date] was not received for the latest date for payment&#8221;.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/1764868154_863_grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/af8ba460-d13d-11f0-aa84-61163ec45db7.png.webp.webp\" loading=\"lazy\" alt=\"A close-up of a letter showing printed text about pension payments. The visible text includes phrases like \u2018Payment due to\u2026\u2019, \u2018We\u2019re sorry to tell you\u2026\u2019, and \u2018The Pensions Regulator.\u2019 The letter is dated 3 November.\" class=\"sc-5340b511-0 hLdNfA\"\/><\/p>\n<p>Mr Dunnachie received multiple letters saying his employer had missed payments<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Payments had been missed by Morton&#8217;s in various months across the three-year period.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Ms Dunnachie says she has lost count of how many similar letters she has.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">She then shows us the payslips from the same period as the letters. They show clear deductions by his employer from William Dunnachie&#8217;s earnings for his pension fund.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;He kept getting all these letters in to say that the pension hadn&#8217;t been paid,&#8221; she says. &#8220;But it had been coming off his wages. I think he had asked two or three folk about it, and obviously the boys at work had been talking about it too.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;They [the company] were taking the money off his wages and they weren&#8217;t paying it\u2026 So where is that money?&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Wullie &#8211; to those that knew him &#8211; died of a heart attack last October while waiting for redundancy money. He was 66.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">At her home in Cumnock, Ayrshire, Ms Dunnachie shows the BBC a redundancy cheque for more than \u00a313,000. It finally arrived last month after a two-year legal battle over who would cover the costs.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">She says it is money she can&#8217;t yet access due to it being in her husband&#8217;s name.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">And she still wants answers about his pension deductions made by Morton&#8217;s Rolls Limited.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/1764868154_863_grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/e3283a40-d13d-11f0-aa84-61163ec45db7.jpg.webp.webp\" loading=\"lazy\" alt=\"Alan Love, who has grey hair, is sitting at a table. He is wearing a dark, long-sleeve top. The background includes a window with patterned curtains, framed photos, a lamp, and a wooden cabinet. \" class=\"sc-5340b511-0 hLdNfA\"\/><\/p>\n<p>Alan Love worked at Morton&#8217;s Rolls for 32 years<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The BBC spoke to a number of former Morton&#8217;s employees who complained of missing pension payments \u2013 money they claim the collapsed company had deducted from their salary but had failed to pass on to Standard Life&#8217;s pension scheme.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">One worker sent us emails showing how he had been complaining about the issue as early as 2019.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Another is Alan Love, 64, a former driver who served 32 years at Morton&#8217;s.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">He showed the BBC a statement provided by Standard Life that showed numerous gaps in payments made by Morton&#8217;s Rolls Limited. This includes a gap between December 2021 and January 2023.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">When asked where his pension payments had gone, he says. &#8220;It gets taken off my wages every week, so you tell me.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;For the first couple of years we paid into that scheme, there was never any problem.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;And then, all of a sudden, you&#8217;re behind. And then you&#8217;re going further behind.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;And then you&#8217;re playing catch-up, and then mega catch-up.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;Then the place goes bust and you are two years light on your pension&#8230; That isn&#8217;t right.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Alan Love tells the BBC he had contacted the Pensions Regulator (TPR) &#8211; a UK body that protects workplace pensions \u2013 about the issue before the company went bust.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;It&#8217;s not about blowing the lid on anything,&#8221; he says. &#8220;It&#8217;s about getting those payments back, how do I get them back?<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;I told them, if this place goes into liquidation, I&#8217;ll be playing catch-up.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;And as God is my judge, the only time I didn&#8217;t pay into the pension was the week before we went into liquidation.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">A TPR spokesperson said: &#8220;We do not comment on individual pension schemes or employers unless appropriate to do so.&#8221;<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/1764868154_863_grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/be5a13f0-d13d-11f0-aa84-61163ec45db7.jpg.webp.webp\" loading=\"lazy\" alt=\"Family handout A man wearing a Cumnock Juniors white sports T-shirt with black sleeves and a blue cap, seated outdoors at a caf\u00e9. Behind him is a building entrance with glass doors, decorative panels, and several people walking nearby.\" class=\"sc-5340b511-0 hLdNfA\"\/>Family handout<\/p>\n<p>William Dunnachie died of a heart attack last October while waiting for redundancy money<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">William Dunnachie had also worked for Morton&#8217;s for 32 years. He was let go in March 2023.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The Drumchapel-based company \u2013 well-known across the west of Scotland for its crispy morning rolls \u2013 had been suffering financial difficulties before its eventual collapse, with 230 workers being made redundant.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Less than a month later, 110 workers were recalled to work after Morton&#8217;s assets were taken over by a new company, Phoenix Volt Limited. A former director of the collapsed company now works for the new company.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Because the former company is in liquidation, there followed a two-year court dispute as 98 workers fought for payouts from the UK government&#8217;s Redundancy Payments Service (RPS).<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Normally, workers could claim a redundancy payment, but the government argued they were not entitled and said jobs were protected as they had been transferred to the new owner.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Last week, an employment tribunal ruled that workers were entitled to payments as the company was already in liquidation at the time the business was transferred.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The RPS will now pay those funds from the National Insurance Fund.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Paul Kissen, of Thompsons Solicitors, represented the claim.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">He estimates his clients could share about \u00a3500,000 in redundancy payments.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;There was a level of legitimacy to the government&#8217;s challenge because it had to be determined through a complex tribunal process to establish that it was liable,&#8221; he says.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;But I think the impact of having to wait so long is unsatisfactory. In my view, if there was a way to expedite this process if there are so many people, that would be the best outcome.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">He is now looking to secure compensation \u2013 a &#8220;protective award&#8221; for Morton&#8217;s Rolls failing to consult its employees before redundancy.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Mr Kissen said total payments for his clients could reach \u00a31m \u2013 all paid for from the National Insurance Fund.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;Some of these people worked at the company for over 30 years. As a result of the sudden dismissal, they were without any financial means for a long period of time,&#8221; he adds.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;Many people managed to secure benefits, many of them didn&#8217;t. Some people took very unwell and one of my clients sadly passed away.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">He also told the BBC that some of his clients \u2013 William Dunnachie, Alan Love and others \u2013 had complained of missing pensions payments.<\/p>\n<p>&#8216;Established process&#8217;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">A spokesperson for Standard Life tells the BBC there is an &#8220;established process&#8221; when employer pension contributions are late.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;This was triggered in the case with Morton&#8217;s Rolls Limited prior to its insolvency,&#8221; he says.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;Employers have until the 21st of the following month to pay outstanding contributions, after which the pension provider initiates a 90-day process to chase contributions.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;If payments are still outstanding at this point, the provider is obliged to inform the Pension Regulator who has a number of enforcement powers to try and pursue contributions with the employer.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;At this point, the pension provider also issues letters to members to inform them about the outstanding contributions.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">In 2023, FRP advisory Trading was appointed administrator of Morton&#8217;s Rolls Limited.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The administrator told the BBC that a fresh application was being made to the RPS to cover unpaid pension contributions.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Under the scheme, employees can reclaim contributions deducted from their pay, but not paid into their pension, for the 12 months before the employer became insolvent.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">An Insolvency Service spokesperson said: &#8220;The Insolvency Service has reviewed the ruling and has decided not to appeal the decision, and the Redundancy Payments Service is currently making payments, including pension payments, to affected employees.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Chris ClementsScotland social affairs correspondent BBC Nancy Dunnachie wants to know where her husband&#8217;s pension contributions went Public&hellip;\n","protected":false},"author":2,"featured_media":168802,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[138,246,111,139,69,244,245],"class_list":{"0":"post-168801","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-personal-finance","8":"tag-business","9":"tag-finance","10":"tag-new-zealand","11":"tag-newzealand","12":"tag-nz","13":"tag-personal-finance","14":"tag-personalfinance"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/168801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=168801"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/168801\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/168802"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=168801"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=168801"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=168801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}