After the pair were unable to get an itemised bill from the club, they applied for a chargeback from their card provider.<\/p>\n
The provider reversed the transaction until the club produced signed receipts and evidence that the card was present, prompting the issuer to charge the full amount to the couple\u2019s account.<\/p>\n
The couple claimed the signatures on the receipts were not theirs and they had been charged for items they didn\u2019t authorise.<\/p>\n
The matter was taken to the Financial Services Complaints Ltd (FSCL) \u2013 a Financial Ombudsman service \u2013 who reviewed the case and the credit card terms and conditions.<\/p>\n
The FSCL found that by allowing staff to hold the couple\u2019s card behind the bar for hours, the couple had unintentionally breached the card provider\u2019s terms and conditions. <\/p>\n
Because of this breach, the card provider was entitled to charge them the full amount of US$7500.<\/p>\n
The incident has promoted a warning from Financial Ombudsman Susan Taylor ahead of the festive season.<\/p>\n
\u201cIt might feel normal to let a venue \u2018babysit\u2019 your card to keep a tab running, but that convenience can come at a high price.<\/p>\n
\u201cIf you hand your card over and walk away, you are risking someone using your card and charging items to it without your knowledge.\u201d<\/p>\n
Taylor said keeping your credit card in your hands is the simplest way to prevent unauthorised charges.<\/p>\n
\u201cYour credit card is effectively a direct line to your money. You\u2019re responsible for all the charges, even those made without your authority, if you\u2019ve breached the terms and conditions,\u201d she said.<\/p>\n","protected":false},"excerpt":{"rendered":"After the pair were unable to get an itemised bill from the club, they applied for a chargeback…\n","protected":false},"author":2,"featured_media":172882,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[111493,111491,74,17181,16574,138,10635,18836,8414,5341,14739,83800,78033,296,41944,117,111,139,69,1523,12473,29460,46687,165,19054,111492,3608,102,80],"class_list":["post-172881","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-111493","tag-77k","tag-after","tag-bar","tag-bill","tag-business","tag-card","tag-club","tag-couple","tag-credit","tag-expensive","tag-handing","tag-holidaying","tag-into","tag-miami","tag-new","tag-new-zealand","tag-newzealand","tag-nz","tag-over","tag-overcharged","tag-stuck","tag-tab","tag-their","tag-turned","tag-us4500","tag-were","tag-with","tag-zealand"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/172881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=172881"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/172881\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/172882"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=172881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=172881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=172881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}