{"id":177925,"date":"2025-12-10T22:02:08","date_gmt":"2025-12-10T22:02:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/177925\/"},"modified":"2025-12-10T22:02:08","modified_gmt":"2025-12-10T22:02:08","slug":"7000-pensioners-overcharged-in-another-inland-revenue-error-2","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/177925\/","title":{"rendered":"7000 pensioners overcharged in another Inland Revenue error"},"content":{"rendered":"

He said he was not able to control this when he completed his return and did not realise the error until the process was complete<\/a>.<\/p>\n

He said he did not think a lot more about it but when he saw RNZ\u2019s reporting of the other error, he realised that there had been at least two this year.<\/p>\n

\u201cThis really starts to suggest a deficiency in change control of IRD systems.\u201d<\/p>\n

Another couple said they wanted assurance that Inland Revenue<\/a> had taken steps to stop it happening again.<\/p>\n

Inland Revenue said 6778 people were affected.<\/p>\n

\u201cThere was an issue identified earlier this year where we were not populating the \u2018earnings not liable\u2019 figure correctly for some customers. We fixed those returns for the customers in July 2025.\u201d<\/p>\n

Chartered Accountants Australia New Zealand tax leader John Cuthbertson said ACC was not paid on NZ Super because it was not liable income.<\/p>\n

\u201cHowever, if you\u2019re working and receiving NZ Super, your earnings from that work do attract levies.\u201d<\/p>\n

\u201cThe advancements in digitalisation and MyIR have been quite incredible, except when it goes wrong like this. You shouldn\u2019t need a chartered accountant<\/a> to check prepopulated forms, but the average person might not know that super income does not attract ACC levies. We used to say \u2018google it\u2019 but many taxpayers are now using AI to do a basic check of their tax returns, asking simple questions like \u2018Should I pay \u2018x\u2019 levy on \u2018y\u2019 income?\u201d<\/p>\n

Angus Ogilvie, managing director of Generate Accounting Group, said it was concerning that issues seemed to be leading to erroneous data being prepopulated into Inland Revenue\u2019s system.<\/p>\n

\u201cThe new software employed was a very costly and complex project. However, taxpayers should expect that there is a high level of diligence applied to get their tax obligations right. Let\u2019s hope that the department is devoting urgent resource to correct these issues.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"He said he was not able to control this when he completed his return and did not realise…\n","protected":false},"author":2,"featured_media":177926,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[54104,9526,138,813,19959,78,12620,111,139,69,12473,7859,7493,812],"class_list":["post-177925","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-54104","tag-another","tag-business","tag-edmunds","tag-error","tag-in","tag-inland","tag-new-zealand","tag-newzealand","tag-nz","tag-overcharged","tag-pensioners","tag-revenue","tag-susan"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/177925","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=177925"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/177925\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/177926"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=177925"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=177925"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=177925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}