{"id":181062,"date":"2025-12-13T00:38:07","date_gmt":"2025-12-13T00:38:07","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/181062\/"},"modified":"2025-12-13T00:38:07","modified_gmt":"2025-12-13T00:38:07","slug":"ikea-click-and-collect-paused-as-demand-overwhelms-new-sylvia-park-store","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/181062\/","title":{"rendered":"Ikea click and collect paused as demand overwhelms new Sylvia Park store"},"content":{"rendered":"

Ikea opened on December 4 in Auckland to mass fanfare<\/a>, with more than 800 people queueing up to be among the first to shop at the Sylvia Park store. <\/p>\n

The delays to online orders have coincided with problems with payments being processed.<\/p>\n

A spokesperson for Ikea confirmed the Swedish retailer has not been registering customers\u2019 payments for a \u201csmall number\u201d of online purchases.<\/p>\n

Affected customers are being contacted and refunded within three to five business days of a query being opened for their order.<\/p>\n

\u201cWe remain committed to delivering a reliable and seamless experience for all customers. Our teams are actively reviewing the cause of this issue and implementing improvements to ensure it does not happen again.<\/p>\n

\u201cWe apologise for any inconvenience caused and appreciate the patience as we work to resolve this matter.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Ikea opened on December 4 in Auckland to mass fanfare, with more than 800 people queueing up to…\n","protected":false},"author":2,"featured_media":181063,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[74,95,806,138,33759,8604,14107,74255,4381,16492,4190,2245,679,62380,668,117,111,139,69,1642,6848,28441,115099,8143,43667,4409,10057,19987,13109,2735,88358,115100,102],"class_list":["post-181062","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-after","tag-and","tag-as","tag-business","tag-cancel","tag-caused","tag-click","tag-collect","tag-customers","tag-delays","tag-demand","tag-early","tag-forced","tag-glitch","tag-ikea","tag-new","tag-new-zealand","tag-newzealand","tag-nz","tag-online","tag-orders","tag-overwhelming","tag-overwhelms","tag-park","tag-paused","tag-payment","tag-problems","tag-purchases","tag-several","tag-store","tag-sylvia","tag-teething","tag-with"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/181062","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=181062"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/181062\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/181063"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=181062"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=181062"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=181062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}