{"id":187819,"date":"2025-12-17T06:55:11","date_gmt":"2025-12-17T06:55:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/187819\/"},"modified":"2025-12-17T06:55:11","modified_gmt":"2025-12-17T06:55:11","slug":"government-pulls-plug-early-on-road-cone-hotline-2","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/187819\/","title":{"rendered":"Government pulls plug early on road cone hotline"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/4NHS7SR_copyright_image_183219\" width=\"1050\" height=\"700\" alt=\"No caption\"\/><\/p>\n<p class=\"photo-captioned__information\">\nAs of September the government had spent $148,545 on the hotline, Labour says.<br \/>\nPhoto: Photo \/ 123RF\n<\/p>\n<p>The government is shutting down its road cone hotline ahead of schedule, saying it has met its objectives, but Labour&#8217;s calling it a &#8220;performative battle&#8221; and a waste of money.<\/p>\n<p>The hotline was set up as part of changes to health and safety, following a directive by Workplace Relations and Safety Minister Brooke van Velden telling WorkSafe to shift its focus from enforcement to advice.<\/p>\n<p>It was meant to provide an opportunity for the public to <a href=\"https:\/\/www.rnz.co.nz\/news\/thedetail\/557805\/an-unwinnable-war-on-the-great-enemy-the-road-cone\" rel=\"nofollow noopener\" target=\"_blank\">highlight instances of overcompliance<\/a>.<\/p>\n<p>The data showed in the month of July <a href=\"https:\/\/www.rnz.co.nz\/news\/national\/568745\/calls-to-road-cone-hot-line-drop-off-latest-worksafe-data-shows\" rel=\"nofollow noopener\" target=\"_blank\">WorkSafe received 217 reports<\/a> of excessive road cone use, down from 641 in June when it opened.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/4K9OBO2_van_velden_png\" width=\"576\" height=\"362\" alt=\"Workplace Relations minister Brooke van Velden.\"\/><\/p>\n<p class=\"photo-captioned__information\">\nBrooke van Velden<br \/>\nPhoto: Screenshot\n<\/p>\n<p>Van Velden said the hotline had collected valuable data and allowed for relationship building with road controlling authorities. She also said it had met its objectives, &#8220;giving the public a voice, identifying the root causes of concern, and clarifying WorkSafe&#8217;s role in relation to temporary traffic management&#8221;.<\/p>\n<p>&#8220;This pilot has done exactly what we needed it to do,&#8221; she said.<\/p>\n<p>&#8220;We now understand what&#8217;s really causing the excessive use of road cones, and changing to a risk-based approach is key to resolving these issues.&#8221;<\/p>\n<p>Site visits had revealed that 86 percent of sites were compliant with the number of cones and other temporary traffic management devices, said van Velden.<\/p>\n<p>The problem seemed to be that councils across the country were not required to apply NZTA&#8217;s most recent guidance to temporary traffic management, so while the use of road cones might be consistent with council-approved plans, they might still be excessive.<\/p>\n<p>In the future, NZTA has said all councils must be fully compliant with the new guidance by 1 July, 2027. The hotline will close on Friday.<\/p>\n<p>After Green Party data suggested a $750 cost per cone removed, Van Velden maintained it was money well spent.<\/p>\n<p>&#8220;I think it is really well, useful money spent because every time I went out and talked about health and safety reform at our health and safety roadshow, road cones came up as the number one issue of concern.<\/p>\n<p>&#8220;I don&#8217;t think it would have been acceptable for this government not to listen to New Zealanders and do something about it.&#8221;<\/p>\n<p>She pushed back on suggestions it might have been easier to discover how many road cones were not compliant with council rules by seeking the information from councils.<\/p>\n<p>&#8220;I&#8217;m sorry, but this is a government that actually goes out and talks to the real people on the ground, not to bureaucrats,&#8221; she said.<\/p>\n<p>&#8220;There was a lot of concern that WorkSafe was going to be prosecuting people for not putting out the right amount of road cones &#8230; it&#8217;s been really valuable understanding from WorkSafe that they will not &#8211; and they&#8217;ve given a guarantee &#8211; that they will not overstep.&#8221;<\/p>\n<p>What the hotline had changed was people&#8217;s perception of where the problem of too many cones was coming from, she said.<\/p>\n<p>&#8220;The real issue lies with the councils signing off on needing excessive use in the first place, which is why as a government we&#8217;re not just asking these councils to sign up to the new risk-based proportionate temporary traffic management they will need to.&#8221;<\/p>\n<p>Labour&#8217;s response<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/12\/4KNXF1A_RNZD2699_jpg\" width=\"576\" height=\"384\" alt=\"Labour MP Tangi Utikere\"\/><\/p>\n<p class=\"photo-captioned__information\">\nTangi Utikere<br \/>\nPhoto: RNZ \/ Angus Dreaver\n<\/p>\n<p>The Labour Party has labelled it &#8220;one of the government&#8217;s most absurd wastes of public money&#8221;. The party called it a &#8220;cone of silence&#8221; and said the hotline &#8220;failed to deliver.&#8221;<\/p>\n<p>Transport spokesperson Tangi Utikere said not only was it &#8220;virtually unused&#8221;, but the government also couldn&#8217;t say &#8220;how many cones it resulted in removing&#8221;.<\/p>\n<p>&#8220;One objective the government had was the removal of non-compliant cones, but 93 percent of callouts had cones used perfectly. Who would have thought.&#8221;<\/p>\n<p>Utikere said by November 2025, there was an average of fewer than 20 valid complaints per week nationwide. As of September he said, the government had spent $148,545 on the hotline, or $136.15 for &#8220;every one of the 1091 complaints logged to that point&#8221;.<\/p>\n<p>&#8220;Now that Chris Bishop and Brooke van Velden have completed their performative battle with the cones, it&#8217;s my hope not a single road cone is on top of a tree, on the head of a statue, or a single centimetre out of place over summer.<\/p>\n<p>&#8220;Rest in peace road cone hotline, you will not be missed,&#8221; Utikere said.<\/p>\n<p><a href=\"https:\/\/radionz.us6.list-manage.com\/subscribe?u=211a938dcf3e634ba2427dde9&amp;id=b3d362e693\" rel=\"nofollow noopener\" target=\"_blank\">Sign up for Ng\u0101 Pitopito K\u014drero<\/a>, a daily newsletter curated by our editors and delivered straight to your inbox every weekday.<\/p>\n","protected":false},"excerpt":{"rendered":"As of September the government had spent $148,545 on the hotline, Labour says. Photo: Photo \/ 123RF The&hellip;\n","protected":false},"author":2,"featured_media":187392,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[48,47,42,43,49,46,44,45,40,38,41,39],"class_list":["post-187819","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-audio","tag-current-affairs","tag-headlines","tag-news","tag-podcasts","tag-public-radio","tag-radio-new-zealand","tag-rnz","tag-top-news","tag-top-stories","tag-topnews","tag-topstories"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/187819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=187819"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/187819\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/187392"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=187819"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=187819"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=187819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}