{"id":204363,"date":"2025-12-28T03:52:09","date_gmt":"2025-12-28T03:52:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/204363\/"},"modified":"2025-12-28T03:52:09","modified_gmt":"2025-12-28T03:52:09","slug":"auckland-couple-spend-900k-on-defective-remuera-mansion-reno-six-year-court-battle","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/204363\/","title":{"rendered":"Auckland couple spend $900k on \u2018defective\u2019 Remuera mansion reno, six-year court battle"},"content":{"rendered":"<p class=\"\">\n         And while a judge found their builder liable for<br \/>\n         repair costs for a substandard roof, the couple must now pay him more than $130,000 after they were successfully sued for refusing to pay their bills.\n        <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Retirees Anne and Rodney Jess said they have already spent hundreds of thousands of dollars on the building project and about $200,000 on expert witnesses and legal fees. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">They feel justice has not been done and have written to Justice Minister Paul Goldsmith asking for the court judgment against them to be quashed and compensation awarded for their ordeal.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cOur life has just been consumed by this terrible situation. The stress has been phenomenal,\u201d Anne Jess, a trained lawyer, told the Herald. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cI was presented in court as a person who would tell lies and I would never do that.\u201d<\/p>\n<p><img  alt=\"Anne Jess says her Martin Ave home is on one of Remuera's best streets. Photo  \/ Michael Craig&#10;\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Anne Jess says her Martin Ave home is on one of Remuera&#8217;s best streets. Photo  \/ Michael Craig<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">However, the builder, Mark Van Den Anker, has defended his work and blamed Anne for the costly legal battle.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">He said his firm had been happy to finish the renovation work and make necessary repairs to the roof before the couple withheld payment, forcing him to cancel the contract and launch proceedings. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Van Den Anker, who has spent more than $300,000 on the court action, said there were no winners. He hoped the case provided a salient lesson to his former client. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cAll she had to do was pay the bills and we would have carried on.\u201d<\/p>\n<p>Timeline of a renovation \u2018nightmare\u2019<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">In 2017, the couple commissioned another builder to convert the garage at their five-bedroom, three-bathroom Martin Ave home into a one-bedroom loft. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">They were quoted $287,000 for the renovation and agreed to go ahead. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">But the workmanship was defective and the addition had to be partly demolished after $100,000 had already been spent.<\/p>\n<p><img  alt=\"Rodney and Anne Jess have been locked in a six-year legal battle and spent more than $900,000 over what was supposed to be a $300,000 renovation at their Remuera home. Photo \/ Michael Craig&#10;\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Rodney and Anne Jess have been locked in a six-year legal battle and spent more than $900,000 over what was supposed to be a $300,000 renovation at their Remuera home. Photo \/ Michael Craig<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The couple then commissioned Van Den Anker Construction (VDA) and work recommenced in April 2018.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">But seven years later they are embroiled in a bitter legal dispute with VDA after it sued them for non-payment of nearly $50,000 in progress fees. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The couple had travelled overseas for several months during the build and were billed for work to \u201cclose in\u201d the renovation while they were away.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">They refused to pay three invoices, claiming there had been an \u201cancillary agreement\u201d that no work occurred while they were abroad \u2013 a claim disputed by VDA. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">When they returned in September 2018 the couple took issue with the roof, which was completed by a subcontractor.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cThe roof was an absolute disgrace,\u201d Anne told the Herald.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">VDA cancelled the contract in November that year and commenced proceedings in the District Court.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The couple filed a counterclaim for alleged defective building work and alleged over-charging, and the case went to trial in February 2022.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The couple spent $30,000 on an expert report highlighting what they alleged were a litany of issues with carpentry and roofing defects.<\/p>\n<p>Judge awards builder $220k in damages, costs<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">However, Judge Mary Beth Sharp dismissed the couple\u2019s counterclaim entirely and ruled in favour of VDA, awarding the company about $220,000 in damages, interest and costs.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The January 2023 decision says that while the roof required remedial work, VDA was entitled to cancel the contract and the company could therefore not be sued for the cost of repairs. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The couple used the state of the roof \u201cas an excuse\u201d not to pay outstanding invoices, the judge found.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Many of the issues they highlighted were not \u201cdefects\u201d but unfinished work that couldn\u2018t be completed by the builder because of the termination of the contract. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">By failing to pay, the couple had \u201cwaived their contractual right to have any incomplete or defective works completed or remediated\u201d. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Judge Sharp said she had sympathy for Anne\u2019s predicament given their previous experience with poor workmanship, describing her as \u201conce bitten, twice shy\u201d. <\/p>\n<p><img  alt=\"The couple commissioned builders to renovate the space above their Remuera garage into a one-bedroom, self-contained loft. Photo \/ Michael Craig\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>The couple commissioned builders to renovate the space above their Remuera garage into a one-bedroom, self-contained loft. Photo \/ Michael Craig<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">But Anne had tried to project manage a difficult renovation \u201cwithout the necessary knowledge or skill\u201d, the judge said.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cHad she paid the progress claims on time and allowed VDA back on site to finish the works, I do not doubt that the project would have been completed appropriately and in conformity with the contract.\u201d<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The couple appealed the decision to the High Court claiming breach of contract by VDA because of deficient workmanship. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">A December 2023 decision by Justice Mary Peters ruled the District Court judge had \u201cerred\u201d in dismissing the couple\u2019s counterclaim. Justice Peters found the loft roof was defective and VDA was contractually liable for repair costs \u2013 awarding the couple nearly $30,000.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The decision dismissed the couple\u2019s other claims relating to defective carpentry and over-charging. <\/p>\n<p>\u2018We want our life back\u2019<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">However, the legal battle didn\u2018t end there. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">VDA then sought leave to take the case to the Court of Appeal, but was twice knocked back. The most recent decision last December found the sum in dispute was \u201crelatively modest\u201d and related to renovation work carried out six years prior. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The case did not warrant the cost of a third court proceeding and further delays, the court ruled. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cA disproportionate amount of time and money has already been spent on this dispute.\u201d<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">In addition to the court action, VDA secured charging orders against the title of the Jesses\u2019 home, preventing them from selling it until the legal stoush was resolved. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Anne told the Herald this had caused immense stress and prevented them from moving on while the court battle dragged out. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cWe couldn\u2018t sell it, we couldn\u2018t do anything. We just want our life back.\u201d <\/p>\n<p>How two letters cost the Jesses $16,500<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Since the last Court of Appeal decision, the parties\u2019 lawyers have been negotiating a final settlement package, weighing their respective litigation successes, lawyers\u2019 costs and mounting interest. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">It was agreed in AP that the couple would pay VDA $120,000 to settle the matter once and for all.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">However, VDA\u2019s lawyers then claimed the settlement had been \u201crepudiated\u201d after Anne fired off two letters accusing Van Den Anker of misleading statements and other claims the Herald has chosen not to publish.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The amount sought then jumped to $145,000 before the parties agreed to $136,500 in May. <\/p>\n<p><img  alt=\"Rodney and Anne Jess claim justice has not been done. They have written to the Justice Minister asking for the judgment against them to be quashed. Photo \/ Michael Craig\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Rodney and Anne Jess claim justice has not been done. They have written to the Justice Minister asking for the judgment against them to be quashed. Photo \/ Michael Craig<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Anne said her two letters, sent in a fit of frustration, effectively cost her and her husband an extra $16,500. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">What was supposed to be a $300,000 addition to their home had now ballooned to more than $900,000 in building costs, legal fees, expert reports, settlement proceeds and interest, she said.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Anne said the house was in a \u201chigh value area\u201d and on \u201cone of the best streets in Remuera\u201d. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The renovation should have been straightforward but had morphed into a stressful nightmare. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cIt\u2019s horrific that we had to pay an extra $600,000 to get the build that we wanted. It\u2019s disgusting. This case is a disgraceful scenario.\u201d<\/p>\n<p>\u2018Just pay your bills\u2019<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Van Den Anker admitted he was \u201cp***ed off\u201d after receiving the letters. The extra settlement demands were to pay for new charging orders he was forced to lodge against the couple\u2019s house. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">He said his firm had a good reputation and was known for high-quality renovation work in Auckland\u2019s most affluent suburbs. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The court case had cost him a lot financially but was important to take on principle. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Some builders were forced under if their clients refused to pay invoices. Others simply took the loss on the chin because of the \u201cshocking\u201d cost of litigating non-payment through the courts, Van Den Anker said. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The whole exercise could have been avoided if the Jesses had honoured their progress payments and allowed the work to be completed, he said. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cShe just didn\u2018t want to pay her bills.\u201d <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Lane Nichols is a senior journalist and Auckland desk editor for the New Zealand Herald with more than 20 years\u2019 experience in the industry.<\/p>\n","protected":false},"excerpt":{"rendered":"And while a judge found their builder liable for repair costs for a substandard roof, the couple must&hellip;\n","protected":false},"author":2,"featured_media":204364,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[836,63369,51,5837,8414,1349,124842,30689,17358,111,43,139,69,90,23497,124843,124844,14040,6182,1961],"class_list":{"0":"post-204363","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-new-zealand","8":"tag-836","9":"tag-900k","10":"tag-auckland","11":"tag-battle","12":"tag-couple","13":"tag-court","14":"tag-defective","15":"tag-heralds","16":"tag-mansion","17":"tag-new-zealand","18":"tag-news","19":"tag-newzealand","20":"tag-nz","21":"tag-on","22":"tag-remuera","23":"tag-reno","24":"tag-sixyear","25":"tag-spend","26":"tag-stories","27":"tag-this"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/204363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=204363"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/204363\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/204364"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=204363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=204363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=204363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}