{"id":22337,"date":"2025-09-14T19:15:09","date_gmt":"2025-09-14T19:15:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/22337\/"},"modified":"2025-09-14T19:15:09","modified_gmt":"2025-09-14T19:15:09","slug":"health-nz-to-allow-24-7-family-support-for-hospital-patients-nationwide","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/22337\/","title":{"rendered":"Health NZ to allow 24\/7 family support for hospital patients nationwide"},"content":{"rendered":"<p class=\"BykrjImGEgsVna\" style=\"display:none\">Bramley said standard visiting hours would also be aligned nationally.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">New Zealand Nurses Organisation delegate Al Dietschin said the union supported full access for families to be involved in aspects of a patient\u2019s care, which was very important for many cultures.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">However, he said this current push was more a response to the increasing need for patient watches and lack of staff to do them.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">Patient watches are often needed if a vulnerable patient, such as those with dementia or delirium, needed monitoring to ensure they didn\u2019t hurt themselves or interfere with their treatment.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">Patient watches are usually carried out by a Health Care Assistant or HCA.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">\u201cA health care assistant will be with the patient to essentially support them,\u201d Dietschin said.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">\u201cKeep them safe, stop them interrupting therapy, like IV therapy or having a catheter in, or trying to get up when they shouldn\u2019t be. It is essentially about keeping them safe and preventing falls, as well as supporting them for daily care like toileting and washing, and sometimes feeding them.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">\u201cBecause there is a chronic shortage of HCAs, family members may be expected to take on that role.\u201d<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">He said recently there was such a shortage of HCAs at Christchurch Hospital that patients\u2019 families were asked to come in and help out.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">\u201cThere are positive aspects to the new policy, but there is also a concern it will be used to replace the missing HCAs,\u201d Dietschin. \u201cInstead of employing more HCAs that are trained and equipped to care for patients in this way, family members will be expected to do this.\u201d<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">He said certain types of care required specialist training and experience to cope, such as when a patient was agitated or aggressive, and trying to move when they shouldn\u2019t.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">\u201cWhen it comes to mobilising people, we use certain equipment, and families members wouldn\u2019t be trained on how to use that equipment, so it does open a bit of a can of worms,\u201d Dietschin said.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">Health New Zealand said the implementation of the new Patient and Wh\u0101nau\/Family Support policy was not driven by staffing levels, but was about giving patients the choice of having wh\u0101nau support when they needed it.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">National chief nurse Nadine Gray said the policy was patient-centred and driven by wh\u0101nau voice.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">She said it would help to ensure a consistent and fair approach at hospital and clinical sites, improving patient and wh\u0101nau experience.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">\u201cIt will also help support a broader cultural change to one where wh\u0101nau support for a patient is valued and recognised, during and outside of usual visiting hours,\u201d Gray said.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">\u201cWe know from patients that family members play an important role in supporting them in hospital, and have a positive impact on their wellbeing and recovery.\u201d<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">The new policy was adopted by Whanganui Hospital recently and planning was under way to introduce the policy at southern district hospitals.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">The policy will then be gradually rolled out across the country.<\/p>\n<p class=\"BykrjImGEgsVna\" style=\"display:none\">\u2013 RNZ <\/p>\n","protected":false},"excerpt":{"rendered":"Bramley said standard visiting hours would also be aligned nationally. New Zealand Nurses Organisation delegate Al Dietschin said&hellip;\n","protected":false},"author":2,"featured_media":22338,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[23276,4763,2109,2082,18361,134,527,2241,23158,111,139,69,6293,23277,1886,61],"class_list":["post-22337","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-23276","tag-allow","tag-family","tag-for","tag-graham","tag-health","tag-healthcare","tag-hospital","tag-nationwide","tag-new-zealand","tag-newzealand","tag-nz","tag-patients","tag-rachel","tag-support","tag-to"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/22337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=22337"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/22337\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/22338"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=22337"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=22337"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=22337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}