{"id":226007,"date":"2026-01-10T02:06:08","date_gmt":"2026-01-10T02:06:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/226007\/"},"modified":"2026-01-10T02:06:08","modified_gmt":"2026-01-10T02:06:08","slug":"bluebridge-cook-strait-ferry-cancels-weekend-sailings-as-staff-scramble-to-fix-ramps-mechanical-issue","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/226007\/","title":{"rendered":"Bluebridge Cook Strait ferry cancels weekend sailings as staff scramble to fix ramp\u2019s mechanical issue"},"content":{"rendered":"<p class=\"vUWuwjCGukMuO\" style=\"display:none\">StraitNZ spokesmann Will Dady said the company was \u201cextremely disappointed to have experienced a mechanical issue during peak travel period\u201d and assured work was ongoing to return to full schedule again \u201cas quickly as possible\u201d.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cThe team is working around the clock to resolve the <a href=\"https:\/\/www.nzherald.co.nz\/nz\/wellington\/bluebridge-connemara-ferry-returns-to-wellington-after-ramp-fault-passengers-stranded-for-12-hours\/UCNB6RTLRZGLTG43DO7R5EOTU4\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/nz\/wellington\/bluebridge-connemara-ferry-returns-to-wellington-after-ramp-fault-passengers-stranded-for-12-hours\/UCNB6RTLRZGLTG43DO7R5EOTU4\/\">issue with the ramp<\/a>,\u201d said Dady. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cWe apologise unreservedly to everyone affected, and we want our customers to know we are doing everything we can to get them across the strait as soon as possible.\u201d<\/p>\n<p><img  alt=\"Cranes were called in to fix the Bluebridge Connemara's stuck ramp, which left passengers stuck on board for nearly 14 hours. Photo \/ Tobias Macintosh\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Cranes were called in to fix the Bluebridge Connemara&#8217;s stuck ramp, which left passengers stuck on board for nearly 14 hours. Photo \/ Tobias Macintosh<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Passengers affected by the latest cancellations told the Herald they had thrown their summer holiday plans into disarray.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">A woman who was meant to sail on Sunday said the next available trip was January 25. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cThis trip has been over six months in planning. We bought tickets to [musician] David Byrne for the family for Christmas,\u201d she explained.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cMy daughter is in Auckland, and my two sons are flying from Nelson. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cWe decided to take the <a href=\"https:\/\/www.nzherald.co.nz\/topic\/ferries\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/topic\/ferries\/\">ferry<\/a> and make a trip of it &#8230; We planned to stay with two friends on our return drive. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cThis has come on the back of my husband having cancer treatment last year and eight weeks of waiting for my stepfather to die.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cWe arrived home on Thursday after his funeral saying how much we needed this trip away.\u201d<\/p>\n<p><img  alt=\"Bluebridge's Cook Strait ferry Connemara carries up to 500 passengers and has dog-friendly cabins for overnight sailings.\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Bluebridge&#8217;s Cook Strait ferry Connemara carries up to 500 passengers and has dog-friendly cabins for overnight sailings.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The woman said she had already dropped her four animals off at kennels when the sailing was cancelled.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cOur only option now is to fly at twice the ferry cost, hire a car and pay for extra accommodation,\u201d she said.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cOur whole trip will have to be shortened and cost so much more. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cIt\u2019s the little details in our trip that we were looking forward to. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cThe economic impact of this is far-reaching.\u201d<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">Another passenger was facing having to cancel a family trip. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cWe were supposed to be going camping for two weeks in Totaranui,\u201d he said.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cBut as far as I can tell, there aren\u2019t any more car spots on either Bluebridge or the Interislander in that time.\u201d<\/p>\n<p><img  alt=\"The Bluebridge Cook Strait ferry Connemara loading vehicles at its terminal on Waterloo Quay, Wellington. Photo \/ Mark Mitchell\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>The Bluebridge Cook Strait ferry Connemara loading vehicles at its terminal on Waterloo Quay, Wellington. Photo \/ Mark Mitchell<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The man was supposed to sail on Sunday and received a cancellation email just after 9pm on Friday. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cDue to a technical issue onboard your 8.15am sailing has been cancelled,\u201d it stated.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cWe\u2019re really sorry that we\u2019ve had to cancel this sailing, and we understand that this will be disruptive to your travel plans, so we\u2019re letting you know as early as possible.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">&#8220;The quickest and easiest way to reschedule your sailing is online.&#8221;<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">The email also offered a full refund and included a link for passengers to complete a form. <\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cWe\u2019ll do our best to give you the refund within ten working days,\u201d it said.<\/p>\n<p class=\"vUWuwjCGukMuO\" style=\"display:none\">\u201cThank you for your understanding, and we apologise again for the disruption to your travel plans.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"StraitNZ spokesmann Will Dady said the company was \u201cextremely disappointed to have experienced a mechanical issue during peak&hellip;\n","protected":false},"author":2,"featured_media":226008,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[806,135010,3246,20703,28721,4194,47117,3597,2072,76,2845,31737,111,43,139,69,27217,84772,135011,1957,17093,26887,1516,14042,12507,1961,61,4767,4576],"class_list":["post-226007","post","type-post","status-publish","format-standard","has-post-thumbnail","category-new-zealand","tag-as","tag-bluebridge","tag-both","tag-cancelled","tag-cancels","tag-cook","tag-ferry","tag-fix","tag-holidaymakers","tag-issue","tag-leaving","tag-mechanical","tag-new-zealand","tag-news","tag-newzealand","tag-nz","tag-ramp","tag-ramps","tag-sailings","tag-scramble","tag-ship","tag-sides","tag-staff","tag-strait","tag-stranded","tag-this","tag-to","tag-weekend","tag-work"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/226007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=226007"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/226007\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/226008"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=226007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=226007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=226007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}