{"id":267644,"date":"2026-02-04T18:55:08","date_gmt":"2026-02-04T18:55:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/267644\/"},"modified":"2026-02-04T18:55:08","modified_gmt":"2026-02-04T18:55:08","slug":"medicare-is-experimenting-with-having-ai-review-claims-a-cost-saving-measure-that-could-risk-denying-needed-care","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/267644\/","title":{"rendered":"Medicare is experimenting with having AI review claims \u2013 a cost-saving measure that could risk denying needed care"},"content":{"rendered":"<p>Medicare has launched a six-year pilot program that could eventually transform access to health care for some of the <a href=\"https:\/\/www.kff.org\/medicare\/state-indicator\/total-medicare-beneficiaries\/?currentTimeframe=0&amp;sortModel=%7B%22colId%22:%22Location%22,%22sort%22:%22asc%22%7D\" rel=\"nofollow noopener\" target=\"_blank\">millions of people<\/a> across the U.S. who rely on it for their health insurance coverage. <\/p>\n<p><a href=\"https:\/\/doi.org\/10.1056\/nejmhpr1411701\" rel=\"nofollow noopener\" target=\"_blank\">Traditional Medicare<\/a> is a government-administered insurance plan for people over 65 or with disabilities. About half of the 67 million Americans insured through Medicare have this coverage. The rest have <a href=\"https:\/\/theconversation.com\/topics\/medicare-advantage-164491\" rel=\"nofollow noopener\" target=\"_blank\">Medicare Advantage plans<\/a> administered by private companies.<\/p>\n<p>The pilot program, dubbed the <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/innovation-models\/wiser\" rel=\"nofollow noopener\" target=\"_blank\">Wasteful and Inappropriate Service Reduction Model<\/a>, is an experimental program that began to affect people enrolled in traditional Medicare from six states in January 2026. <\/p>\n<p>During this pilot, medical providers must apply for permission, or <a href=\"https:\/\/www.health.harvard.edu\/staying-healthy\/prior-authorization-what-is-it-when-might-you-need-it-and-how-do-you-get-it\" rel=\"nofollow noopener\" target=\"_blank\">prior authorization<\/a>, before giving 14 kinds of health procedures and devices. The program <a href=\"https:\/\/doi.org\/10.1016\/j.jhealeco.2025.103055\" rel=\"nofollow noopener\" target=\"_blank\">uses artificial intelligence<\/a> software to identify treatment requests it deems unnecessary or harmful and denies them. This is similar to the way <a href=\"https:\/\/www.kff.org\/medicare\/nearly-50-million-prior-authorization-requests-were-sent-to-medicare-advantage-insurers-in-2023\/\" rel=\"nofollow noopener\" target=\"_blank\">many Medicare Advantage plans work<\/a>.<\/p>\n<p>As <a href=\"https:\/\/scholar.google.com\/citations?user=0EoFltAAAAAJ&amp;hl=en\" rel=\"nofollow noopener\" target=\"_blank\">health economists<\/a> <a href=\"https:\/\/scholar.google.com\/citations?hl=en&amp;user=fJQJZe8AAAAJ\" rel=\"nofollow noopener\" target=\"_blank\">who have studied Medicare<\/a> and the <a href=\"https:\/\/doi.org\/10.1016\/j.jhealeco.2025.103055\" rel=\"nofollow noopener\" target=\"_blank\">use of AI in prior authorization<\/a>, we believe this pilot could save Medicare money, but it should be closely monitored to ensure that it does not harm the health of patients enrolled in the traditional Medicare program.<\/p>\n<p>Prior authorization<\/p>\n<p>The pilot marks a dramatic change.<\/p>\n<p>Unlike other types of health insurance, including Medicare Advantage, traditional Medicare <a href=\"https:\/\/www.cms.gov\/data-research\/monitoring-programs\/medicare-fee-service-compliance-programs\/prior-authorization-and-pre-claim-review-initiatives\" rel=\"nofollow noopener\" target=\"_blank\">generally does not require<\/a> health care providers to submit requests for Medicare to authorize the treatments they recommend to patients.<\/p>\n<p>Requiring <a href=\"https:\/\/www.cms.gov\/data-research\/monitoring-programs\/medicare-fee-service-compliance-programs\/prior-authorization-and-pre-claim-review-initiatives\" rel=\"nofollow noopener\" target=\"_blank\">prior authorization<\/a> for these procedures and devices could reduce wasteful spending and help patients by steering them away from unnecessary treatments. However, there is a risk that it could also delay or interfere with some necessary care and add to the paperwork providers must contend with.<\/p>\n<p>Prior authorization is <a href=\"https:\/\/www.kff.org\/medicare\/nearly-50-million-prior-authorization-requests-were-sent-to-medicare-advantage-insurers-in-2023\/\" rel=\"nofollow noopener\" target=\"_blank\">widely used<\/a> by Medicare Advantage plans. Many insurance companies hire technology firms to make prior authorization decisions for their Medicare Advantage plans. <\/p>\n<p><a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/about\" rel=\"nofollow noopener\" target=\"_blank\">Pilots are a key way<\/a> that Medicare improves its services. Medicare tests changes on a small number of people or providers to see whether they should be implemented more broadly. <\/p>\n<p>The six states participating are Arizona, New Jersey, Ohio, Oklahoma, Texas and Washington. The <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/files\/wiser-provider-fact-sheet.pdf\" rel=\"nofollow noopener\" target=\"_blank\">14 services<\/a> that require prior authorization during this pilot include <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/files\/wiser-provider-fact-sheet.pdf\" rel=\"nofollow noopener\" target=\"_blank\">steroid injections for pain management<\/a> and incontinence-control devices. The pilot ends December 2031. <\/p>\n<p>If the <a href=\"https:\/\/www.cms.gov\/\" rel=\"nofollow noopener\" target=\"_blank\">Centers for Medicare &amp; Medicaid Services<\/a>, which administers Medicare, deems the pilot successful, the Department of Health and Human services <a href=\"https:\/\/www.cbo.gov\/system\/files\/2023-09\/59274-CMMI.pdf\" rel=\"nofollow noopener\" target=\"_blank\">could expand the program<\/a> to include <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/files\/wiser-provider-supplier-guide.pdf\" rel=\"nofollow noopener\" target=\"_blank\">more procedures<\/a> and <a href=\"https:\/\/www.cbo.gov\/publication\/59274\" rel=\"nofollow noopener\" target=\"_blank\">more states<\/a>. <\/p>\n<p>Introducing a hurdle<\/p>\n<p>This pilot isn\u2019t changing the rules for what traditional Medicare covers. Instead, it adds an extra hurdle for medical providers before they can administer, for example, <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/files\/wiser-provider-fact-sheet.pdf\" rel=\"nofollow noopener\" target=\"_blank\">arthroscopic treatment for an osteoarthritic knee<\/a>. <\/p>\n<p>If Medicare issues a denial rather than authorizing the service, the patient goes without that treatment unless their provider files an appeal and prevails. <\/p>\n<p>Medicare has <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/innovation-models\/wiser\" rel=\"nofollow noopener\" target=\"_blank\">hired tech companies<\/a> to do the work of denying or approving prior authorization requests, with the <a href=\"https:\/\/theconversation.com\/how-artificial-intelligence-controls-your-health-insurance-coverage-253602\" rel=\"nofollow noopener\" target=\"_blank\">aid of artificial intelligence<\/a>.<\/p>\n<p>Many of these are the <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/files\/wiser-provider-fact-sheet.pdf\" rel=\"nofollow noopener\" target=\"_blank\">same companies<\/a> that do prior authorizations for <a href=\"https:\/\/www.coherehealth.com\/news\/humana-partnership-streamlines-prior-authorizations-across-12-states\" rel=\"nofollow noopener\" target=\"_blank\">Medicare Advantage plans<\/a>.<\/p>\n<p>The <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/innovation-models\/wiser\" rel=\"nofollow noopener\" target=\"_blank\">government pays the companies a percentage<\/a> of what Medicare would have spent on the denied treatments. This means companies are paid more when they deny more prior authorization requests.<\/p>\n<p>Medicare <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/files\/document\/wiser-model-frequently-asked-questions\" rel=\"nofollow noopener\" target=\"_blank\">monitors the pilot program<\/a> for inappropriate denials.<\/p>\n<p>What to watch for<\/p>\n<p>Past research has shown that when insurers require prior authorization, <a href=\"https:\/\/doi.org\/10.1200\/JCO.23.01693\" rel=\"nofollow noopener\" target=\"_blank\">the people they cover get<\/a> <a href=\"https:\/\/doi.org\/10.1086\/734134\" rel=\"nofollow noopener\" target=\"_blank\">fewer services<\/a>. This pilot is likely to reduce treatments and Medicare spending, though how much remains unknown. <\/p>\n<p>The Centers for Medicare &amp; Medicaid Services <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/files\/document\/wiser-model-frequently-asked-questions\" rel=\"nofollow noopener\" target=\"_blank\">chose the services targeted<\/a> by the pilot because there is evidence they are <a href=\"https:\/\/oig.hhs.gov\/reports\/all\/2025\/medicare-part-b-payment-trends-for-skin-substitutes-raise-major-concerns-about-fraud-waste-and-abuse\/\" rel=\"nofollow noopener\" target=\"_blank\">given excessively<\/a> in many cases.   <\/p>\n<p>If the program denies cases where a health service is inappropriate, or of \u201c<a href=\"https:\/\/vbidcenter.org\/initiatives\/low-value-care\/\" rel=\"nofollow noopener\" target=\"_blank\">low value<\/a>\u201d for a patient\u2019s health, people enrolled in traditional Medicare could benefit.<\/p>\n<p>But for each treatment targeted by the pilot, there are some cases where that kind of health care is necessary. <\/p>\n<p>If the program\u2019s AI-based decision method has trouble identifying these necessary cases and denies them, people could lose access to care they need.<\/p>\n<p>The pilot also <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/files\/wiser-provider-supplier-guide.pdf\" rel=\"nofollow noopener\" target=\"_blank\">adds to the paperwork<\/a> that medical providers must do. Paperwork is already a major burden for providers and <a href=\"https:\/\/www.ama-assn.org\/system\/files\/prior-authorization-survey.pdf\" rel=\"nofollow noopener\" target=\"_blank\">contributes to burnout<\/a>. <\/p>\n<p>AI\u2019s role<\/p>\n<p>No matter how the government evaluates prior authorizations, we think this pilot is <a href=\"https:\/\/doi.org\/10.1200\/JCO.23.01693\" rel=\"nofollow noopener\" target=\"_blank\">likely to reduce<\/a> <a href=\"https:\/\/doi.org\/10.1086\/734134\" rel=\"nofollow noopener\" target=\"_blank\">use of the targeted treatments<\/a>.  <\/p>\n<p>The impact of using AI to evaluate these prior authorizations is unclear. AI could allow tech companies to automatically approve more cases, which could speed up decisions. However, companies could use time saved by AI to put more effort into having people review cases flagged by AI, which could increase denials. <\/p>\n<p>Many <a href=\"https:\/\/www.cms.gov\/files\/document\/hpms-memo-faq-coverage-criteria-and-utilization-management-020604pdf.pdf\" rel=\"nofollow noopener\" target=\"_blank\">private insurers already use AI<\/a> for Medicare Advantage prior authorization decisions, although there has been limited research on these models, and little is known about how accurate AI is for this purpose.<\/p>\n<p>What evidence there is suggests that AI-aided prior authorization <a href=\"https:\/\/www.blumenthal.senate.gov\/newsroom\/press\/release\/senate-permanent-subcommittee-on-investigations-releases-majority-staff-report-exposing-medicare-advantage-insurers-refusal-of-care-for-vulnerable-seniors\" rel=\"nofollow noopener\" target=\"_blank\">leads to higher denial rates<\/a> and <a href=\"https:\/\/doi.org\/10.1016\/j.jhealeco.2025.103055\" rel=\"nofollow noopener\" target=\"_blank\">larger reductions in health care use<\/a> than when insurers make prior authorization decisions without using AI.<\/p>\n<p>            <a href=\"https:\/\/images.theconversation.com\/files\/714974\/original\/file-20260128-66-1oi7n.jpg?ixlib=rb-4.1.0&amp;rect=0%2C313%2C6000%2C3375&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" alt=\"Two wooden cubes marked yes and no with robot hand pointing to no\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/02\/file-20260128-66-1oi7n.jpg\" class=\"native-lazy\" loading=\"lazy\"  \/><\/a><\/p>\n<p>              Traditional Medicare is experimenting with using AI to assist in deciding whether treatment recommended by health providers is necessary.<br \/>\n              <a class=\"source\" href=\"https:\/\/www.gettyimages.com\/detail\/photo\/robot-arm-pointing-a-no-wooden-block-instead-of-a-royalty-free-image\/1632255609?adppopup=true\" rel=\"nofollow noopener\" target=\"_blank\">Dragon Claws\/iStock via Getty Images<\/a><\/p>\n<p>The bottom line<\/p>\n<p>Any money the government saves during the pilot will depend on whether and how frequently these treatments are used inappropriately and how aggressively tech companies deny care.<\/p>\n<p>In our view, this pilot will likely create winners and losers. Tech companies may benefit financially, though how much will depend on how big the treatment reductions are. But medical providers will have more paperwork to deal with and will get paid less if some of their Medicare requests are denied. <\/p>\n<p>The impact on patients will depend on how well tech companies identify care that probably would be unnecessary and avoid denying care that is essential.<\/p>\n<p>Taxpayers, who pay into Medicare during their working years, stand to benefit if the pilot can cut long-term Medicare costs, an important goal given Medicare\u2019s <a href=\"https:\/\/www.congress.gov\/crs-product\/RS20946\" rel=\"nofollow noopener\" target=\"_blank\">growing budget crisis<\/a>.<\/p>\n<p>Like in Medicare Advantage, savings from prior authorization requirements in this pilot are split with private companies. Unlike in Medicare Advantage, however, this split is based on a <a href=\"https:\/\/www.cms.gov\/priorities\/innovation\/files\/document\/wiser-model-frequently-asked-questions\" rel=\"nofollow noopener\" target=\"_blank\">fixed, observable percentage<\/a> so that payments to private companies cannot exceed total savings, and the benefits of the program are easier for Medicare to quantify. <\/p>\n<p>In our view, given the potential trade-offs, Medicare will need to evaluate the results of this pilot carefully before expanding it to more states \u2013 especially if it also expands the program to include services where unnecessary care is less common.<\/p>\n","protected":false},"excerpt":{"rendered":"Medicare has launched a six-year pilot program that could eventually transform access to health care for some of&hellip;\n","protected":false},"author":2,"featured_media":267645,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[134,527,111,139,69],"class_list":{"0":"post-267644","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-health","9":"tag-healthcare","10":"tag-new-zealand","11":"tag-newzealand","12":"tag-nz"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/267644","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=267644"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/267644\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/267645"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=267644"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=267644"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=267644"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}