{"id":333487,"date":"2026-03-17T06:02:07","date_gmt":"2026-03-17T06:02:07","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/333487\/"},"modified":"2026-03-17T06:02:07","modified_gmt":"2026-03-17T06:02:07","slug":"asb-class-action-payout-why-571-credits-are-appearing-in-nearly-200000-accounts","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/333487\/","title":{"rendered":"ASB class action payout: Why $571 credits are appearing in nearly 200,000 accounts"},"content":{"rendered":"<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">\u201cDidn\u2019t even know this was going on, thought someone accidentally put it in my account.\u201d<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">Several others wrote about receiving the payment.<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">\u201cJust found this thread searching to confirm that the $571 in my account is, in fact, from that class action and not a bank error or something. An email giving us a heads up would be nice, but I\u2019m not going to complain too loudly!\u201d<\/p>\n<p><img  alt=\"ANZ was also the target of a class action lawsuit alongside ASB in 2021, with ASB settling in October and ANZ continuing to fight. Photo \/ Alex Burton \/ Portable Images\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>ANZ was also the target of a class action lawsuit alongside ASB in 2021, with ASB settling in October and ANZ continuing to fight. Photo \/ Alex Burton \/ Portable Images<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\"><a href=\"https:\/\/www.nzherald.co.nz\/business\/asb-reaches-1356m-settlement-in-banking-class-action-anz-fights-on\/OLKJT6KGUVFYNCSGLIF6Q6LA5A\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/business\/asb-reaches-1356m-settlement-in-banking-class-action-anz-fights-on\/OLKJT6KGUVFYNCSGLIF6Q6LA5A\/\">ASB agreed in October to pay $135.6m to settle the class action<\/a>, subject to approval from the High Court.<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">The Australian-owned bank settled after four years of court action over allegations ASB failed to provide compliant written disclosure of loan variations to a significant number of customers.<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">The affected customers had requested changes to their lending arrangements between June 6, 2015, and June 18, 2019.<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">As part of the settlement, ASB made no admission of liability or wrongdoing.<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">The settlement divided those eligible for payments into two groups, an ASB spokeswoman said this morning.<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">\u201cWe began making payments and communicating this in February. We expect this process to be completed by November this year, depending on our ability to contact class members. <\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">\u201cIn the meantime, there is nothing customers need to do.\u201d<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">ASB chief executive Vittoria Shortt said in October the settlement was a \u201cpragmatic way to settle this matter\u201d. <\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">Scott Russell, the lawyer representing the ASB plaintiffs, said at the same time the settlement provided \u201ccertainty, avoiding what would otherwise be a very long and expensive fight through the courts\u201d.<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\"><a href=\"https:\/\/www.nzherald.co.nz\/business\/government-progresses-controversial-law-change-that-will-benefit-banks-except-for-anz-as-it-goes-to-court\/UY5CYAO74JCQZIDFGIK6JLUTJM\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/business\/government-progresses-controversial-law-change-that-will-benefit-banks-except-for-anz-as-it-goes-to-court\/UY5CYAO74JCQZIDFGIK6JLUTJM\/\">ANZ is continuing to fight the class action claim that it also breached the CCCFA<\/a> between May 30, 2015, and May 28, 2016.<\/p>\n<p class=\"KYEvgaSZnwMMmNilyq\" style=\"display:none\">The Banking Class Action was filed in 2021 on behalf of New Zealand ANZ and ASB customers, making it one of the country\u2019s largest class action lawsuits.<\/p>\n<p>Stay ahead with the latest market moves, corporate updates, and economic insights by subscribing to our <a href=\"https:\/\/www.nzherald.co.nz\/my-account\/profile\/newsletters\/?from=cmp\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/my-account\/profile\/newsletters\/?from=cmp\">Business newsletter<\/a> \u2013 your essential weekly round-up of all the business news you need.<\/p>\n","protected":false},"excerpt":{"rendered":"\u201cDidn\u2019t even know this was going on, thought someone accidentally put it in my account.\u201d Several others wrote&hellip;\n","protected":false},"author":2,"featured_media":333488,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[19348,178805,14882,87543,432,74,15442,192,25286,1643,11421,138,51180,2741,12781,3311,51179,5341,60993,4381,51178,12474,246,24176,78,15028,11692,111,139,69,6134,1523,19334,117811,8238,4276],"class_list":["post-333487","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-19348","tag-178805","tag-accounts","tag-accusations","tag-action","tag-after","tag-appearing","tag-are","tag-asb","tag-bank","tag-breached","tag-business","tag-cccfa","tag-claim","tag-class","tag-consumer","tag-contracts","tag-credit","tag-credits","tag-customers","tag-disclosure","tag-dollars","tag-finance","tag-hundreds","tag-in","tag-landing","tag-nearly","tag-new-zealand","tag-newzealand","tag-nz","tag-obligations","tag-over","tag-payout","tag-settled","tag-under","tag-why"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/333487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=333487"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/333487\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/333488"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=333487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=333487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=333487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}