{"id":341830,"date":"2026-03-22T06:51:25","date_gmt":"2026-03-22T06:51:25","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/341830\/"},"modified":"2026-03-22T06:51:25","modified_gmt":"2026-03-22T06:51:25","slug":"those-days-are-over-these-business-owners-say-they-cant-raise-prices-even-if-they-wanted-to-2","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/341830\/","title":{"rendered":"\u2018Those days are over\u2019: These business owners say they can\u2019t raise prices even if they wanted to"},"content":{"rendered":"<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtgaf3000x27qe1fav1obu@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Looking out his shop window, across the street, just to the right, Paloma Clothing co-owner Mike Roach sees one of Portland, Oregon\u2019s, most expensive gas stations.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7n8000e356rv7le0jli@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            His customers can see the price, too: $4.85 a gallon.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7n8000f356r1czn1d28@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cIt\u2019ll really get people\u2019s eyeballs popping when it goes over $5,\u201d Roach said.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7n9000g356rok21kxb2@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Consumers are fed up, and raising prices is a nonstarter for America\u2019s retailers. So, they\u2019re doing everything they can to avoid it.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7n9000h356rri6jb8or@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            CNN spoke to four business owners \u2013 a clothing store owner, a bread baker, a spot shipper and a factory owner \u2013 about how they plan to deal with surging fuel costs.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7n9000j356rxe5z4bsd@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cWe don\u2019t have control over consumers\u2019 confidence; we only have control over the price we sell to them,\u201d said Roach, who has owned Paloma with his wife, Kim Osgood, for 50 years. \u201cSo, we\u2019d prefer to make less money per item than to raise prices.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7n9000k356rkfpderlv@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Roach expects to get hit <a href=\"https:\/\/www.cnn.com\/2026\/03\/19\/business\/oil-gas-prices-surge-qatar-attacks-intl\" rel=\"nofollow noopener\" target=\"_blank\">with higher fuel surcharges<\/a> any day now. He plans to eat those increases, carving out those rising transportation costs from his profit margin.\n    <\/p>\n<p>       <img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/03\/1774162284_575_image00001-20260319205358368.jpg\" alt=\"Left to right: Kim Osgood and Mike Roach, co-owners, and Traci Burnes, manager and buyer at Paloma Clothing in Portland, Oregon.\" class=\"image_large__dam-img image_large__dam-img--loading\" onload=\"this.classList.remove('image_large__dam-img--loading')\" onerror=\"imageLoadError(this)\" height=\"1841\" width=\"2000\" loading=\"lazy\"\/><\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7n9000l356rlvo8snf8@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            About half the clothing Paloma sells is imported, brought in from ports on the east or west coasts and then brought up the coastline or cross-country in a UPS truck. Typically, those shipping costs represent a modest expense, taken out of Roach\u2019s keystone markup \u2013 a common retail strategy in which wholesale prices are doubled at the register and a store\u2019s overhead comes out of the difference.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7na000m356rmnjdighh@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            But if this gas price shock is anything like the 2022 price spike, when diesel surged to a record $5.82 a gallon after Russia invaded Ukraine, Roach said he expects fuel surcharges to take a big bite soon.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7na000n356rqemgsnll@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            That\u2019s not a cost he\u2019s willing to add to his price tags. Much more than his profit margin, Roach fears what the gas price spike will do to his top-line sales.\n    <\/p>\n<p>       <img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/03\/1774162284_783_image00010-20260319205502000.jpg\" alt=\"Paloma Clothing in Portland, Oregon.\" class=\"image__dam-img image__dam-img--loading\" onload=\"this.classList.remove('image__dam-img--loading')\" onerror=\"imageLoadError(this)\" height=\"1500\" width=\"2000\" loading=\"lazy\"\/><\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7na000o356reehg6w5y@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cCustomers have to have <a href=\"https:\/\/www.cnn.com\/2026\/02\/24\/economy\/us-sotu-economy-trump-vis\" rel=\"nofollow noopener\" target=\"_blank\">a certain level of confidence<\/a> about the future to walk in our door and tempt themselves and buy an item,\u201d he said. \u201cI was an economics major, but you don\u2019t need an economics degree to know you\u2019ll sell less stuff at higher prices.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nb000p356rnquyv0qg@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Paloma has spent five decades trying to build trust with customers \u2013 including a longstanding offer of a no-questions-asked guarantee on returns. But foot traffic is down and return volume is way up.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nb000q356r5dc824je@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            That\u2019s how he knows his customers have no cushion left.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nb000r356r33y1jcly@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cWe\u2019re going to bend over backwards to not raise our prices,\u201d Roach said.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nb000t356rpps5tx1b@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            If stores aren\u2019t willing to raise prices, that puts wholesalers in a bind.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nc000u356r187vsnm8@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cThere was a time when grocery stores accepted price changes, but those days are over,\u201d said Nels Leader, CEO of organic sourdough bread company Bread Alone Bakery. \u201cThere is no room left.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nc000v356r7edxj5iw@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            That has left small businesses like Bread Alone stuck with a handful of bad choices: eat the cost, charge retailers more or make cutbacks.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nc000w356rtpd2iy0f@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Wholesalers and <a href=\"https:\/\/www.cnn.com\/2026\/03\/19\/business\/whirlpool-tariffs-trump\" rel=\"nofollow noopener\" target=\"_blank\">manufacturers<\/a> sit in a particularly difficult position, because they get hit on both ends: raw materials cost more on their way in, and finished items cost more on their way out.\n    <\/p>\n<p>       <img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/03\/1774162284_128_nels-leader-bread-alone.jpeg\" alt=\"Nels Leader, CEO of Bread Alone Bakery.\" class=\"image__dam-img image__dam-img--loading\" onload=\"this.classList.remove('image__dam-img--loading')\" onerror=\"imageLoadError(this)\" height=\"1333\" width=\"2000\" loading=\"lazy\"\/><\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nc000x356r3bqzef6c@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            <a href=\"https:\/\/www.cnn.com\/2026\/03\/08\/business\/soaring-diesel-prices-wider-impact\" rel=\"nofollow noopener\" target=\"_blank\">If diesel prices remain high<\/a>, Leader expects he\u2019ll have to charge grocery stores a temporary delivery surcharge that Bread Alone will lift when conditions allow.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nd000y356rabar457s@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Strong relationships with customers and suppliers can help businesses through difficult moments like this price spike.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nd000z356rcniteeoz@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Bread Alone has developed strong relationships with local farmers and built up a regional supply chain that helped insulate it from rising transportation costs during price spikes. But that strategy comes with challenges: more expensive ingredients that limit what products can be made profitably.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nd0010356r66t8708s@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cIn moments like this, the work pays off,\u201d Leader says.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nd0011356rznm1c8yd@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Consumers can benefit from a similar strategy, he says.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nd0012356rnu9gnwkv@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cLocal is more stable than global, and we don\u2019t need oil to grow organic food.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7ne0014356rz3ef3juj@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Shirley Modlin was in meetings all day Thursday searching for costs to cut. Her small manufacturing facility in Powhatan, Virginia, relies on carbide tools made of tungsten to make precise cuts.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7ne0015356r7bxtfbi4@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            But tungsten prices are particularly volatile during wartime \u2013 it\u2019s used in armor-piercing artillery. So carbide tool prices have more than doubled in the past two weeks, Modlin says.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7ne0016356rgsa8ux7j@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            There\u2019s nothing Modlin can do about it.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7ne0017356r91nz1why@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cMy customers won\u2019t tolerate me increasing my prices that would let me cover the increase of our tooling costs,\u201d said Modlin, the owner of 3D Design and Manufacturing. \u201cThe customers don\u2019t understand; they want this product. They say: \u2018If you can\u2019t give it to us, we\u2019ll find someone else.\u2019\u201d\n    <\/p>\n<p>       <img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/03\/1774162285_841_shirley-modlin.jpg\" alt=\"Shirley Modlin, owner of 3D Design and Manufacturing in Powhatan, Virginia.\" class=\"image_large__dam-img image_large__dam-img--loading\" onload=\"this.classList.remove('image_large__dam-img--loading')\" onerror=\"imageLoadError(this)\" height=\"2667\" width=\"2000\" loading=\"lazy\"\/><\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7ne0018356rwbzrf2ef@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cNow, <a href=\"https:\/\/www.cnn.com\/business\/tracking-oil-gas-prices-vis\" rel=\"nofollow noopener\" target=\"_blank\">with gas prices going up<\/a>, it\u2019s costing me more, eating away at my profit, and it\u2019s making it very, very difficult for me to sustain,\u201d she added.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7ne0019356rw3z20z4t@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Modlin offers her staff competitive benefits and raises every year to retain and attract new workers. But last year, <a href=\"https:\/\/www.cnn.com\/interactive\/2026\/business\/tracking-trump-tariff-impact-us\/\" rel=\"nofollow noopener\" target=\"_blank\">tariffs rocked the US manufacturing industry<\/a>, sending the costs of imported raw materials surging \u2013 Modlin\u2019s aluminum and steel costs jumped 65%.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7ne001a356rahyxl5jf@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            She wasn\u2019t able to give any raises last year. And on Thursday, facing another round of surging costs, Modlin had to cut an administrator back from full-time to part-time without benefits.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7ne001b356rvouceuxe@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cHe\u2019s got a house payment; he\u2019s got bills he\u2019s gotta pay. It\u2019s just awful,\u201d Modlin said. \u201cWe have to do something. You can only cut so many breakroom supplies.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7ne001d356raojt2btz@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Strong Pact Trucking transports goods that shipping companies dole out to him them\u2013 effectively taking over pre-existing contracts on an ad-hoc basis.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nf001e356r0xh8qpg2@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            But because fuel surcharges are a separate line item on shippers\u2019 contracts with the businesses they deliver to, owner Kareem Miller doesn\u2019t see any of that added revenue for his Chicago-based spot carrier company. That means he\u2019s not getting any compensation for rising diesel prices.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nf001f356roshdveaf@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cYou have to do the math and see if it makes sense,\u201d Miller said. \u201cSometimes you just have to park the truck until things get better.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nf001g356r7fstmv35@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            That puts his workers in a difficult spot, he said.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmmxtq7nf001h356r4yebz85t@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cWe make good money, but the problem is the fuel,\u201d he acknowledged. \u201cThat\u2019s why a lot of spot carriers don\u2019t last.\u201d\n    <\/p>\n","protected":false},"excerpt":{"rendered":"Looking out his shop window, across the street, just to the right, Paloma Clothing co-owner Mike Roach sees&hellip;\n","protected":false},"author":2,"featured_media":340849,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[138,219,111,139,69],"class_list":["post-341830","post","type-post","status-publish","format-standard","has-post-thumbnail","category-economy","tag-business","tag-economy","tag-new-zealand","tag-newzealand","tag-nz"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/341830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=341830"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/341830\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/340849"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=341830"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=341830"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=341830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}