{"id":366927,"date":"2026-04-06T22:54:08","date_gmt":"2026-04-06T22:54:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/366927\/"},"modified":"2026-04-06T22:54:08","modified_gmt":"2026-04-06T22:54:08","slug":"confusion-as-families-hit-with-extra-rest-home-surcharges-despite-subsidies-2","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/366927\/","title":{"rendered":"Confusion as families hit with extra rest home surcharges despite subsidies"},"content":{"rendered":"<p class=\"sYHrSxRJWo\" style=\"display:none\">People were seeking care when they were in a more frail state than in previous generations, she said, and requiring more assistance.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cAcross New Zealand we are seeing a reduction in care beds, at rest home, hospital level, dementia and even psychogeriatic. We are seeing a reduction in care beds that are able to be provided for just the amount of money that the state has said they should get.\u201d<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cFor a hospital level bed that\u2019s on average $353 a day. That\u2019s what they are allowed to charge for care because that\u2019s what the state has decreed.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cBut they are allowed to put a premium charge on top of that if the accommodation has something different or extra, and that\u2019s what the premium charges are for.\u201d<\/p>\n<p><img  alt=\"Tracey Martin, chief executive at the Aged Care Association. Photo \/ RNZ, Nate McKinnon\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Tracey Martin, chief executive at the Aged Care Association. Photo \/ RNZ, Nate McKinnon<\/p>\n<p>Who pays what?<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">People who are going into a rest home can access a government subsidy for care, if they meet the asset test. <\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">This requires that single people needing care have assets below $291,825, or a couple with only one person needing care has assets of $291,825 or $159,810 plus their home and car.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">The Government then takes all of the pension except for about $57 a week, then tops up the difference, to $352 a day for hospital level care.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">Not-for-profit providers offer about 60% of the country\u2019s rest home care and tend to charge lower premium rates, or, in some cases, standard rooms. But they face large costs and many were having to add large premiums to break even, Martin said.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cIt\u2019s really impacting on New Zealand families. They just cannot find a place for their loved one to be. It\u2019s also backing up emergency departments. <\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cWe\u2019ve got seniors in hospital who need to come into residential care and they can\u2019t find a residential care bed so they can\u2019t discharge them from hospital, so they can\u2019t put people out of ED up into the wards.\u201d<\/p>\n<p>No standard rooms being built<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">Good Shepherd community financial wellbeing advocate Bruce Smith said he had recently been through the process for his mother.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cAnybody will need to pay for what is known as a premium room and that is a room with ensuite or attached bathroom. Cost seems to start around $25 per day for the added luxury. If they don\u2019t have a standard room available and the family can\u2019t afford to pay for the premium room then they will need to shop around at other rest homes.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cWe were very fortunate in Timaru to use Glenwood which is a charitable trust-owned home where a jack and jill bathroom was considered standard and no additional cost.\u201d<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">But another woman, who sought care for her father in Wellington, said it had seemed almost impossible to find a room that did not have a surcharge. Her father had had to move out for renovations and was told that after that happened there would be no rooms that met the standard rate requirements.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">Another said she had been quoted $35 to $85 a day on top of the subsidy, depending on whether it was a shared room.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">Ryman said in many newer or redeveloped villages, all rooms would exceed the minimum standard. Metlifecare said it, too, did not offer standard care rooms.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">Logan Mudge, head of communications at Summerset, said it had been converting standard rooms into premium rooms or care occupation right agreements since 2024.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cSituations where a resident\u2019s family could pay may happen, however, if family were unable to assist, they would need to look for availability of a standard room with another aged care provider, which would more likely be a facility in the not-for-profit sector.\u201d<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">Karen Billings-Jensen, chief executive at Age Concern, said that in some smaller centres around the country there could be more standard rooms available because the sites might be older.<\/p>\n<p>Government acknowledges reform needed<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">The Ministry of Health said <a href=\"https:\/\/www.nzherald.co.nz\/nz\/politics\/aged-care-association-hundreds-of-aged-care-beds-to-attract-premium-charge-if-health-nz-doesnt-spend-more\/KZUV5SI6KVDXZCVQRCMWRS2VHY\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/nz\/politics\/aged-care-association-hundreds-of-aged-care-beds-to-attract-premium-charge-if-health-nz-doesnt-spend-more\/KZUV5SI6KVDXZCVQRCMWRS2VHY\/\">aged residential care providers could charge residents more<\/a> when they offered things like an ensuite, more space or garden access.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cAged residential care providers are required to admit a person without charging them a premium if the person requests a standard bed and there are no standard beds at the right care level available within a 10km radius, and that facility is their preferred choice.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cThis requirement applies regardless of what type of rooms providers are building.\u201d<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">The spokesperson said the Government recognised that there needed to be a more sustainable system.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cWhile New Zealanders generally have good access to a range of aged care services, reviews have identified a range of challenges, including that the way services are funded is outdated and that access to the right services can be inconsistent and inequitable.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cThe Government has <a href=\"https:\/\/www.nzherald.co.nz\/nz\/politics\/government-to-set-up-ministerial-advisory-group-to-review-aged-care-sector-funding\/VXSUQELRSBCHBD6NS36A766Z5Y\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/nz\/politics\/government-to-set-up-ministerial-advisory-group-to-review-aged-care-sector-funding\/VXSUQELRSBCHBD6NS36A766Z5Y\/\">established the Aged Care Ministerial Advisory Group<\/a> to provide expert advice on long-term reform of the system.\u201d<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">The scope of that work would include reviewing funding models and mechanisms to support sustainable services, including a sustainable supply of standard aged care beds.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cIt is also looking at how costs are shared between those receiving care and the Government.\u201d<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">The spokesperson said the group was expected to provide advice and recommendations by mid-2026.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">It said the Government was also increasing funding by 4% for aged residential care and had included a $44 million increase for home and community support services in Budget 2025, plus a $24m allocation for regional initiatives to support timely transfers from hospitals to other forms of care.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">Martin said her association wanted a shift to a split funding model similar to Australia\u2019s.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cOur argument is that the clinical care that this individual has been assessed as needing is the responsibility of the Government.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cBecause whether you\u2019re 90 or 19, if you need some clinical care, you can go to hospital and get it for free.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cSo why are 90-year-olds in this country having to pay, in the first instance, for their clinical care? And then we want the accommodation split out and the living expenses split out because New Zealanders know they\u2019ve always had to pay for their accommodation, either through mortgage or rates or rent, right?<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cAnd New Zealanders have always understood that they\u2019ve had to pay for their food, their power, their toothpaste, all of that.<\/p>\n<p class=\"sYHrSxRJWo\" style=\"display:none\">\u201cSo we want to see a more transparent approach to a funding model so that New Zealanders can see what they are paying for and the Government can be shown up for what they are paying for.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"People were seeking care when they were in a more frail state than in previous generations, she said,&hellip;\n","protected":false},"author":2,"featured_media":366928,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[806,19061,127,813,27308,5988,42,3594,1345,43,28029,5076,16746,812,40,38,41,39,102],"class_list":{"0":"post-366927","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-headlines","8":"tag-as","9":"tag-confusion","10":"tag-despite","11":"tag-edmunds","12":"tag-extra","13":"tag-families","14":"tag-headlines","15":"tag-hit","16":"tag-home","17":"tag-news","18":"tag-rest","19":"tag-subsidies","20":"tag-surcharges","21":"tag-susan","22":"tag-top-news","23":"tag-top-stories","24":"tag-topnews","25":"tag-topstories","26":"tag-with"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/366927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=366927"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/366927\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/366928"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=366927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=366927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=366927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}