{"id":370956,"date":"2026-04-09T09:08:08","date_gmt":"2026-04-09T09:08:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/370956\/"},"modified":"2026-04-09T09:08:08","modified_gmt":"2026-04-09T09:08:08","slug":"ikea-tightens-returns-policy-for-new-zealand-and-australia-consumers","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/370956\/","title":{"rendered":"Ikea tightens returns policy for New Zealand and Australia consumers"},"content":{"rendered":"<p class=\"jfCtLXHy\" style=\"display:none\">An Ikea spokesperson said the changes to the way returns, cancellations and exchanges worked had been introduced in Australia and New Zealand.<\/p>\n<p class=\"jfCtLXHy\" style=\"display:none\">\u201cThe changes have been made to continue to <a href=\"https:\/\/www.nzherald.co.nz\/business\/companies\/retail\/ikea-new-zealand-launches-nations-first-retail-packing-automation-technology\/DFV6QPBYPTQRNCP66AH2TRQ7FQ\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/business\/companies\/retail\/ikea-new-zealand-launches-nations-first-retail-packing-automation-technology\/DFV6QPBYPTQRNCP66AH2TRQ7FQ\/\">provide peace of mind and flexibility for our customers.<\/a><\/p>\n<p class=\"jfCtLXHy\" style=\"display:none\">\u201cThe new Ikea \u2018test and try\u2019 policy gives customers a fair time period of 60 days for a change of mind if the product does not suit their life at home, with the ability to return an opened and assembled product in acceptable condition. Customers still have 365 days to return their product if it is unopened, unused and resealable.<\/p>\n<p class=\"jfCtLXHy\" style=\"display:none\">\u201cThe changes were implemented as part of a planned update across both markets and are not related to the condition of goods being returned by customers.\u201d<\/p>\n<p class=\"jfCtLXHy\" style=\"display:none\">\u2013 RNZ<\/p>\n","protected":false},"excerpt":{"rendered":"An Ikea spokesperson said the changes to the way returns, cancellations and exchanges worked had been introduced in&hellip;\n","protected":false},"author":2,"featured_media":370957,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[95,85,23852,813,2082,668,117,111,43,139,69,7254,6443,812,84606,80],"class_list":["post-370956","post","type-post","status-publish","format-standard","has-post-thumbnail","category-new-zealand","tag-and","tag-australia","tag-consumers","tag-edmunds","tag-for","tag-ikea","tag-new","tag-new-zealand","tag-news","tag-newzealand","tag-nz","tag-policy","tag-returns","tag-susan","tag-tightens","tag-zealand"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/370956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=370956"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/370956\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/370957"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=370956"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=370956"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=370956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}