{"id":377436,"date":"2026-04-13T14:23:11","date_gmt":"2026-04-13T14:23:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/377436\/"},"modified":"2026-04-13T14:23:11","modified_gmt":"2026-04-13T14:23:11","slug":"duolingos-ceo-why-company-backtracked-on-judging-staff-on-ai-use","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/377436\/","title":{"rendered":"Duolingo&#8217;s CEO: Why Company Backtracked on Judging Staff on AI Use"},"content":{"rendered":"<p>For many white-collar workers, AI use is becoming a <a target=\"_self\" href=\"https:\/\/www.businessinsider.com\/meta-google-jpmorgan-make-ai-performance-reviews-goals-raises-promotions-2026-3\" data-track-click=\"{&quot;element_name&quot;:&quot;body_link&quot;,&quot;event&quot;:&quot;tout_click&quot;,&quot;index&quot;:&quot;bi_value_unassigned&quot;,&quot;product_field&quot;:&quot;bi_value_unassigned&quot;}\" rel=\"nofollow noopener\">job requirement<\/a>.<\/p>\n<p>\n                          Loading audio narration&#8230;\n                        <\/p>\n<p>At Duolingo, however, it&#8217;s no longer part of performance reviews, the company&#8217;s CEO, Luis von Ahn, said on the April 10th episode of the &#8220;Silicon Valley Girl&#8221; podcast.<\/p>\n<p>The CEO said that after the company introduced a strategy to evaluate AI use in performance reviews, employees began asking, &#8220;Do you just want us to use AI for AI&#8217;s sake?&#8221;<\/p>\n<p>&#8220;At the end, we backtracked, and we said no, look. The most important thing in your performance is that you are doing whatever your job is as well as possible. A lot of times, AI can help you with that, but if it can&#8217;t, I&#8217;m not going to force you to do that,&#8221; he said.<\/p>\n<p>&#8220;It felt like, rather than being held accountable for the actual outcome, we were trying to just push something that in some cases did not fit,&#8221; he added.<\/p>\n<p>Von Ahn announced that employee AI use would be tracked in <a target=\"_self\" class=\"\" href=\"https:\/\/www.businessinsider.com\/duolingo-ceo-how-ai-will-be-used-performance-reviews-headcount-2025-4\" data-track-click=\"{&quot;element_name&quot;:&quot;body_link&quot;,&quot;event&quot;:&quot;tout_click&quot;,&quot;index&quot;:&quot;bi_value_unassigned&quot;,&quot;product_field&quot;:&quot;bi_value_unassigned&quot;}\" rel=\"nofollow noopener\">performance reviews<\/a> in an April 2025 memo outlining the company&#8217;s &#8220;AI-first&#8221; strategy. The change came alongside other &#8220;constructive constraints&#8221; that the CEO said the company would introduce, such as looking for AI use when hiring, and gradually stopping the use of contractors to do &#8220;work that AI can handle.&#8221;<\/p>\n<p>He later clarified <a target=\"_blank\" href=\"https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:7331386411670982658\/\" data-track-click=\"{&quot;click_type&quot;:&quot;other&quot;,&quot;element_name&quot;:&quot;body_link&quot;,&quot;event&quot;:&quot;outbound_click&quot;}\" rel=\" nofollow noopener\">on LinkedIn<\/a> that the company was still hiring at the same speed, and that he didn&#8217;t see AI replacing what Duolingo&#8217;s employees did, after his memo prompted an online backlash.<\/p>\n<p>A Duolingo spokesperson told Business Insider the company has used AI for years to personalize learning and expand access, and continually refines its approach.<\/p>\n<p>&#8220;Our teams&#8217; work depends on human judgment, expertise, and creativity. AI tools assist with that work; they don&#8217;t make decisions or replace the people building Duolingo,&#8221; the spokesperson said.<\/p>\n<p>Duolingo&#8217;s walk-back on performance reviews comes as a host of other companies have introduced policies to incentivize and track AI usage among staff.<\/p>\n<p><a target=\"_self\" href=\"https:\/\/www.businessinsider.com\/meta-ai-push-employee-goals-tool-adoption-2-026-3\" data-track-click=\"{&quot;element_name&quot;:&quot;body_link&quot;,&quot;event&quot;:&quot;tout_click&quot;,&quot;index&quot;:&quot;bi_value_unassigned&quot;,&quot;product_field&quot;:&quot;bi_value_unassigned&quot;}\" rel=\"nofollow noopener\">Meta has set goals<\/a> for how much some employees should use AI tools, Business Insider exclusively reported in March. Meanwhile, non-technical <a target=\"_self\" href=\"https:\/\/www.businessinsider.com\/google-employee-ai-adoption-non-technical-software-engineer-performance-review-2026-2\" data-track-click=\"{&quot;element_name&quot;:&quot;body_link&quot;,&quot;event&quot;:&quot;tout_click&quot;,&quot;index&quot;:&quot;bi_value_unassigned&quot;,&quot;product_field&quot;:&quot;bi_value_unassigned&quot;}\" rel=\"nofollow noopener\">employees at Google<\/a> have been told they are expected to use AI in their workflows, which, in some cases, would be factored into performance reviews, sources told Business Insider&#8217;s Hugh Langley.<\/p>\n","protected":false},"excerpt":{"rendered":"For many white-collar workers, AI use is becoming a job requirement. Loading audio narration&#8230; At Duolingo, however, it&#8217;s&hellip;\n","protected":false},"author":2,"featured_media":377437,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[365,43318,363,364,2038,3500,1656,51383,9948,196747,196746,84553,96898,111,139,69,196745,656,145,196748,4576],"class_list":{"0":"post-377436","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-ai-use","10":"tag-artificial-intelligence","11":"tag-artificialintelligence","12":"tag-business-insider","13":"tag-ceo","14":"tag-company","15":"tag-duolingo","16":"tag-employee","17":"tag-job-requirement","18":"tag-judging-staff","19":"tag-luis-von-ahn","20":"tag-memo","21":"tag-new-zealand","22":"tag-newzealand","23":"tag-nz","24":"tag-performance-review","25":"tag-strategy","26":"tag-technology","27":"tag-walk-back","28":"tag-work"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/377436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=377436"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/377436\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/377437"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=377436"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=377436"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=377436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}