{"id":393563,"date":"2026-04-23T10:12:12","date_gmt":"2026-04-23T10:12:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/393563\/"},"modified":"2026-04-23T10:12:12","modified_gmt":"2026-04-23T10:12:12","slug":"how-cba-is-using-ai-bots-to-trap-and-disrupt-global-scammers","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/393563\/","title":{"rendered":"How CBA is using AI bots to trap and disrupt global scammers"},"content":{"rendered":"<p>Apr 23, 2026 \u2013 2.53pm<\/p>\n<p>On the fifth floor of the Commonwealth Bank\u2019s Axle building on the fringe of Sydney\u2019s CBD, six workers are managing a swarm of AI \u201choneypots\u201d.<\/p>\n<p>Known as the Pollen team, it lures and traps global scammers in real time. The AI bots aren\u2019t answering questions about account problems or mortgage rates; they\u2019re engaging thousands of criminals in simultaneous, automated conversations to extract intelligence and protect CBA customers from a growing global threat.<\/p>\n<p>Loading&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"Apr 23, 2026 \u2013 2.53pm On the fifth floor of the Commonwealth Bank\u2019s Axle building on the fringe&hellip;\n","protected":false},"author":2,"featured_media":393564,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[365,363,364,111,139,69,145],"class_list":["post-393563","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-new-zealand","tag-newzealand","tag-nz","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/393563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=393563"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/393563\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/393564"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=393563"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=393563"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=393563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}