{"id":401211,"date":"2026-04-28T08:06:09","date_gmt":"2026-04-28T08:06:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/401211\/"},"modified":"2026-04-28T08:06:09","modified_gmt":"2026-04-28T08:06:09","slug":"bunnings-hr-manager-emily-grinsted-wins-16k-payout-after-firm-withholds-performance-bonus","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/401211\/","title":{"rendered":"Bunnings HR manager Emily Grinsted wins $16k payout after firm withholds performance bonus"},"content":{"rendered":"<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Grinsted started working at Bunnings\u2019 Auckland head office in March 2025 and remains employed by the company.   <\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Her role involved leading other people and culture partners in New Zealand and facilitating a broad range of human resources (HR) matters here, including employment relations and bargaining with stakeholders.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">But ultimately the Melbourne head office exercises ultimate control over the business\u2019s operations in both Australia and New Zealand.<\/p>\n<p>Communication complaints arose <\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">The authority heard Grinsted and Obeid\u2019s working relationship started well. But shortly after Grinsted\u2019s employment started, Obeid began to receive feedback from stakeholders who said her approach was not consistent with the corporate culture at Bunnings.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Members of the management team had also expressed concerns regarding Grinsted\u2019s communication style because she had been heard openly criticising her colleagues and the business\u2019 ways of working, particularly in HR.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Obeid told the authority that she consistently raised the feedback with Grinsted in their weekly one-to-ones and in their scheduled reviews. <\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">She encouraged Grinsted to engage with her colleagues in a more open-minded way, and to be more courteous in her communication and believed the matters were best dealt with through informal coaching.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Obeid said Grinsted initially expressed a willingness to change but Obeid continued to receive negative feedback about Grinsted\u2019s communication style from senior leaders in the business.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Things came to a head in August 2025 when Grinstead attended a company conference in Melbourne. <\/p>\n<p><img  alt=\"Grinsted travelled to Melbourne for a work conference, where things took a turn with her boss. Photo \/ 123rf\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Grinsted travelled to Melbourne for a work conference, where things took a turn with her boss. Photo \/ 123rf<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">During this time Grinsted, Obeid and Zoe Gill, general manager finance business partnering, and New Zealand country manager, Melissa Haines, met for a discussion about a potential restructure for the New Zealand business.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Some of Haines\u2019 team would be affected by the proposed change and Grinsted\u2019s role in the meeting was to support both Gill and Haines with the discussion, to help move the process forward.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Grinsted accepted she was frustrated that she had not been included in discussions about the change earlier and she considered Gill did not seem able to answer Haines\u2019 questions about how the process would work, despite having been briefed on the process by members of Obeid\u2019s team.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Obeid told the authority that after the meeting Gill told her she felt \u201cattacked\u201d by Grinsted\u2019s approach and she didn\u2019t feel that Grinsted was supportive.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Obeid and Grinsted met to discuss the feedback that had been provided by Gill.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\"><a href=\"https:\/\/www.nzherald.co.nz\/topic\/employment-relations\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/topic\/employment-relations\/\">Grinsted told the authority<\/a> she was furious with Gill\u2019s comments and that during the meeting Obeid used an aggressive tone and said \u201cI don\u2019t know what to do with you\u201d and \u201cI can\u2019t connect with you\u201d. <\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">According to a recently released decision, Grinsted said Obeid suggested she was disengaged and not the right fit for the organisation, which caused her to become upset.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Obeid denied suggesting that Grinsted\u2019s employment should end, that she was not a good fit or that she had run out of options.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">At the end of the conversation, Grinsted said words to the effect that she \u201cshould just be given a package\u201d, which was a reference to being paid as part of a settlement for terminating her employment.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Grinsted said she asked for this in response to what she felt was a clear suggestion by Obeid that she was no longer wanted in her role. The meeting was ended by Obeid, who suggested they revisit the discussion at a later date.<\/p>\n<p>Grinsted unjustifiably disadvantaged over withheld bonus<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">After mediation between Bunnings and Grinsted was unsuccessful, she filed a claim with the ERA.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Grinsted claimed she was unjustifiably disadvantaged in her employment by the way Bunnings approached criticisms of her work. <\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">She further claimed Bunnings had not allowed her to perform her duties, breached an obligation to give her a pay rise, failed to pay her a bonus and had not complied with its duty of good faith and the parties\u2019 employment agreement.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\"><a href=\"https:\/\/www.nzherald.co.nz\/nz\/the-front-page-what-is-the-employment-relations-authority-and-is-it-working\/NSDMDK7NKVHGLC7S4XD4BWUPMY\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/nz\/the-front-page-what-is-the-employment-relations-authority-and-is-it-working\/NSDMDK7NKVHGLC7S4XD4BWUPMY\/\">But authority member Matthew Piper<\/a> ruled Grinsted was not unjustifiably disadvantaged by Obeid\u2019s approach to complaints about her and Grinsted\u2019s claim that she was entitled to a salary increase was not established.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Grinsted did not want to comment to NZME. <\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Piper did rule, however, that Bunnings unjustifiably disadvantaged Grinsted by not giving her a bonus.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Grinsted was entitled to participate in Bunnings\u2019 discretionary annual short term incentive plan (STI), which was based on the financial year July 1 to June 30.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">The STI comprises company and individual performance components that are equally weighted, and any payments are prorated based on the time worked over the year. The individual component is determined based on the employee\u2019s annual performance rating, which then operates as a \u201cgate\u201d to participation in the scheme.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">The performance review cycle at Bunnings takes place in June or July each year. Bunnings did not engage with Grinsted regarding her performance rating during those months.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Bunnings\u2019 position was that Grinsted was not entitled to payment under the incentive scheme because she had not achieved or exceeded expectations.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Obeid said she had raised issues on multiple occasions with her about her communication style and working relationships but that her behaviour did not improve.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Accordingly, Bunnings did not take a step required to assess Grinsted\u2019s eligibility for a bonus.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Grinsted learned in September 2025 that she was not receiving a bonus because she did not receive either the money or a letter confirming her rating as other employees around her did.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">\u201cA fair and reasonable employer would follow its own policies, particularly where they relate to remuneration, and would have allocated Ms Grinsted a performance rating,\u201d Piper said.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">\u201cFailing to take this step was not something a fair and reasonable employer could have done and, in this regard, Ms Grinsted was unjustifiably disadvantaged in her employment.\u201d<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Despite the events in Melbourne and the subsequent exchange of correspondence between solicitors, the relationship between Grinsted and Bunnings was not entirely negative, Piper said.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">\u201cGrinsted had achieved strong results in some areas of her role and had developed relationships across the business, including with Ms Haines.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">\u201cAlthough there were concerns about her communication style and approach, they were never treated as formal issues and were instead treated as coaching opportunities.\u201d<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Piper said based on evidence during the authority\u2019s investigation, it was more likely than not that Grinsted would have been treated as having, to use the language of the STI scheme, \u201careas to improve\u201d and that she may have been awarded up to 75% of the individual performance component available under the STI scheme, which was $11,820.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">A Bunnings spokesperson said it valued maintaining a safe and supportive working environment for its team.<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">\u201cAs this matter is the subject of legal proceedings, it would be inappropriate to provide comment.\u201d<\/p>\n<p class=\"npuzLaxKHxgCDhG\" style=\"display:none\">Brianna McIlraith is a Queenstown-based reporter for Open Justice covering courts in the lower South Island. She has been a journalist since 2018 and has had a strong interest in business and financial journalism.<\/p>\n","protected":false},"excerpt":{"rendered":"Grinsted started working at Bunnings\u2019 Auckland head office in March 2025 and remains employed by the company. Her&hellip;\n","protected":false},"author":2,"featured_media":401212,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[102954,74,34076,52297,138,21982,1138,206998,12279,93,111,139,69,19334,6777,6202,206999],"class_list":["post-401211","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-16k","tag-after","tag-bonus","tag-bunnings","tag-business","tag-emily","tag-firm","tag-grinsted","tag-hr","tag-manager","tag-new-zealand","tag-newzealand","tag-nz","tag-payout","tag-performance","tag-wins","tag-withholds"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/401211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=401211"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/401211\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/401212"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=401211"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=401211"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=401211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}