{"id":418196,"date":"2026-05-08T16:20:23","date_gmt":"2026-05-08T16:20:23","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/418196\/"},"modified":"2026-05-08T16:20:23","modified_gmt":"2026-05-08T16:20:23","slug":"collaborative-approach-needed-to-fix-the-mental-health-crisis-for-young-people-youthline","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/418196\/","title":{"rendered":"Collaborative approach needed to fix the mental health crisis for young people &#8211; Youthline"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/05\/4MY58CQ_image_crop_96155.jpeg\" width=\"1050\" height=\"424\" alt=\"No caption\"\/><\/p>\n<p class=\"photo-captioned__information\">\nPhoto: Public Health Summer School &#8211; Otago University\n<\/p>\n<p>Youthline says it is undertaking an average of three emergency interventions a day, up from one a week five years ago.<\/p>\n<p>On Thursday, the helpline <a href=\"https:\/\/www.rnz.co.nz\/news\/community\/594475\/research-reveals-young-people-are-worried-about-mental-health-bullying-and-job-prospects\" rel=\"nofollow noopener\" target=\"_blank\">released a new report<\/a> that found young people are facing a perfect storm of mental health distress, rising living costs and digital pressures.<\/p>\n<p>The State of the Generation report interviewed 1041 young people from across Aotearoa aged 12-24.<\/p>\n<p>Chief executive Shae Ronald told Nine to Noon it ensured diversity was represented in the survey &#8211; wanting to &#8220;deep dive&#8221; into under-served communities.<\/p>\n<p>Ronald said Youthline wanted to find out the challenges diverse groups &#8211; such as the rainbow community and neurodiverse communities &#8211; were facing and how they could be supported.<\/p>\n<p>The report&#8217;s findings were in line with what the helpline was hearing from callers, she said.<\/p>\n<p>While mental health remained the top concern for nearly 60 percent of respondents, many felt the system was failing them due to long wait times, high costs, and a significant lack of awareness regarding available support services.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/05\/4L31IE4_Shae_pic_JPG.jpeg\" width=\"576\" height=\"767\" alt=\"Shae Ronald, CEO of Youthline\"\/><\/p>\n<p class=\"photo-captioned__information\">\nYouthline chief executive Shae Ronald.<br \/>\nPhoto: Supplied\n<\/p>\n<p>A concerning factor, Ronald said, was that 40 percent of respondents didn&#8217;t know that mental health services were available to them at any time of day.<\/p>\n<p>A public campaign may be needed to ensure youth know they didn&#8217;t have to go through hard times alone, she said.<\/p>\n<p>Financial anxiety was a major driver of stress, with nearly half of younger teens worried about their parents&#8217; finances and older youth struggling with a difficult job market and cost of living pressure.<\/p>\n<p>Ronald said Youthline was seeing increasingly complex cases, with emergency interventions jumping from one a week to more than 20 in just five years.<\/p>\n<p>Callers were also getting younger &#8211; with 10 percent of all calls now coming from children <a href=\"https:\/\/www.rnz.co.nz\/news\/national\/588675\/spike-in-children-under-12-needing-mental-health-support\" rel=\"nofollow noopener\" target=\"_blank\">under the age of 12<\/a>, she said.<\/p>\n<p>Improving the situation for young people in New Zealand had to be done with their input, Ronald said.<\/p>\n<p>When it came to young people using social media, Ronald said a &#8220;nuanced approach&#8221; was needed and platforms needed to ensure being online was safe for them.<\/p>\n<p>This included enabling safety features and removing harmful content proactively.<\/p>\n<p>Any approach in improving social media for young people needed their input to ensure solutions were meaningful.<\/p>\n<p>This went for any approach to improving the &#8220;youth mental health crisis&#8221;, Ronald said.<\/p>\n<p>Systems needed to be co-designed with youth, early intervention was needed, and programmes should be developed for schools.<\/p>\n<p>Ronald didn&#8217;t believe that there was no money to fix the issues in the system.<\/p>\n<p>&#8220;We will pay as a society if we take that approach.&#8221;<\/p>\n<p>She said she had hope that Aotearoa would pay attention to what young people were saying and work together to strengthen and develop a system that works better for them.<\/p>\n<p>Where to get help:<\/p>\n<p>Need to Talk? Free call or text 1737 any time to speak to a trained counsellor, for any reason<\/p>\n<p><a href=\"https:\/\/www.lifeline.org.nz\/\" rel=\"nofollow noopener\" target=\"_blank\">Lifeline<\/a>: 0800 543 354 or text HELP to 4357<br \/>\nSuicide Crisis Helpline: 0508 828 865 \/ 0508 TAUTOKO. This is a service for people who may be thinking about suicide, or those who are concerned about family or friends<\/p>\n<p><a href=\"http:\/\/depression.org.nz\/\" rel=\"nofollow noopener\" target=\"_blank\">Depression Helpline<\/a>: 0800 111 757 or text 4202<\/p>\n<p><a href=\"http:\/\/www.samaritans.org.nz\/\" rel=\"nofollow noopener\" target=\"_blank\">Samaritans<\/a>: 0800 726 666<\/p>\n<p><a href=\"http:\/\/www.youthline.co.nz\/\" rel=\"nofollow noopener\" target=\"_blank\">Youthline<\/a>: 0800 376 633 or text 234 or email talk@youthline.co.nz<\/p>\n<p><a href=\"https:\/\/whatsup.co.nz\/\" rel=\"nofollow noopener\" target=\"_blank\">What&#8217;s Up<\/a>: 0800 WHATSUP \/ 0800 9428 787. This is free counselling for 5 to 19-year-olds<\/p>\n<p><a href=\"https:\/\/www.asianfamilyservices.nz\/services#AsianHelpline\" rel=\"nofollow noopener\" target=\"_blank\">Asian Family Services<\/a>: 0800 862 342 or text 832. Languages spoken: Mandarin, Cantonese, Korean, Vietnamese, Thai, Japanese, Hindi, and English.<\/p>\n<p><a href=\"http:\/\/www.rural-support.org.nz\/\" rel=\"nofollow noopener\" target=\"_blank\">Rural Support Trust Helpline<\/a>: 0800 787 254<br \/>\nHealthline: 0800 611 116<\/p>\n<p><a href=\"https:\/\/www.ry.org.nz\/\" rel=\"nofollow noopener\" target=\"_blank\">Rainbow Youth<\/a>: (09) 376 4155<\/p>\n<p><a href=\"https:\/\/outline.org.nz\/\" rel=\"nofollow noopener\" target=\"_blank\">OUTLine<\/a>: 0800 688 5463<\/p>\n<p><a href=\"https:\/\/www.aoaketera.org.nz\/\" rel=\"nofollow noopener\" target=\"_blank\">Aoake te R\u0101 bereaved by suicide service<\/a>: or call 0800 000 053<\/p>\n<p>If it is an emergency and you feel like you or someone else is at risk, call 111.<\/p>\n<p>Sexual Violence<\/p>\n<p>Family Violence<\/p>\n<p><a href=\"https:\/\/radionz.us6.list-manage.com\/subscribe?u=211a938dcf3e634ba2427dde9&amp;id=b3d362e693\" rel=\"nofollow noopener\" target=\"_blank\">Sign up for Ng\u0101 Pitopito K\u014drero<\/a>, a daily newsletter curated by our editors and delivered straight to your inbox every weekday.<\/p>\n","protected":false},"excerpt":{"rendered":"Photo: Public Health Summer School &#8211; Otago University Youthline says it is undertaking an average of three emergency&hellip;\n","protected":false},"author":2,"featured_media":418197,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[48,47,134,554,555,111,43,139,69,49,46,44,45],"class_list":["post-418196","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mental-health","tag-audio","tag-current-affairs","tag-health","tag-mental-health","tag-mentalhealth","tag-new-zealand","tag-news","tag-newzealand","tag-nz","tag-podcasts","tag-public-radio","tag-radio-new-zealand","tag-rnz"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/418196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=418196"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/418196\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/418197"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=418196"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=418196"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=418196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}