The minister also called for improvements: \u201cln the future, please ensure engagement with stakeholders and the public on all changes NZ Post implements are appropriate, proactive and, at a minimum, align with the engagement requirements outlined in the revised Deed [of Understanding]\u201d.<\/p>\n
Simeon Brown said ministers were “disappointed” with communications from NZ Post.<\/p>\n
NZ Post chief executive Dave Walsh said open communication and engagement is, and remains, a \u201cpriority\u201d for the business.<\/p>\n
\u201cWe acknowledge ministers\u2019 feedback and will continue to prioritise clear, proactive engagement with communities should we consider any future network changes.\u201d<\/p>\n
Walsh said NZ Post\u2019s focus was sustaining a \u201cstrong commercial performance\u201d.<\/p>\n
The Government letter also talked about \u201coptimising investments\u201d and \u201censuring a strong customer focus\u201d.<\/p>\n
Brown wrote it was an expectation for NZ Post to keep \u201coptimising its operations to enhance overall profitability and performance\u201d.<\/p>\n
He said there were expectations for the business not to undertake any significant new spending until those benefits could be realised.<\/p>\n
Walsh said NZ Post has looked at all of the feedback it had received on the changes to its retail offerings, and said it confirmed final decisions that \u201care necessary to ensure the long-term sustainability of postal services\u201d.<\/p>\n
\u201cWe are now working closely with impacted stores as we work through next steps, including ensuring local communities have plenty of information available about nearby locations and other options available.\u201d<\/p>\n
Brown\u2019s letter followed prior March 2025 correspondence which outlined expectations for NZ Post.<\/p>\n
The letter of expectations, proactively released by Treasury, outlined the importance of improving performance in a \u201ctight fiscal environment\u201d.<\/p>\n
At the time, Brown wrote ministers were \u201cdisappointed and concerned\u201d by NZ Post\u2019s \u201cfailure to make progress on improving its performance\u201d.<\/p>\n
Azaria Howell is a multimedia reporter working from Parliament\u2019s press gallery. She joined NZME in 2022 and became a Newstalk ZB political reporter in late 2024, with a keen interest in public service agency reform and government spending.<\/p>\n","protected":false},"excerpt":{"rendered":"The minister also called for improvements: \u201cln the future, please ensure engagement with stakeholders and the public on…\n","protected":false},"author":2,"featured_media":435213,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[74,4282,3768,32409,2004,71,266,40571,42677,111,43,139,69,3117,18935,180390,15483,16121,222701,80],"class_list":["post-435212","post","type-post","status-publish","format-standard","has-post-thumbnail","category-new-zealand","tag-after","tag-boss","tag-communication","tag-criticising","tag-engagement","tag-from","tag-government","tag-letter","tag-ministers","tag-new-zealand","tag-news","tag-newzealand","tag-nz","tag-post","tag-posts","tag-prioritise","tag-promising","tag-responds","tag-tellingoff","tag-zealand"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/435212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=435212"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/435212\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/435213"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=435212"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=435212"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=435212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}